At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet.
Evolve OOH is part of the Talon Group and is a global outdoor media agency whose vision is to evolve the OOH medium through pioneering, results driven tools, team experience on a global scale, and a passion for creativity.
THE ROLE_
As Client Director you will hold overall responsibility for client accounts, ensuring that all client business is managed effectively. Your responsibility will cover OOH planning & buying across a variety of clients and agencies whilst overseeing day to day client business and team management. Your ability to manage, maintain and build business will be crucial to the development and strategic direction of Evolve OOH.
A DAY IN THE LIFE_
Working with Senior Management to set individual client KPIs and strategies, ensuring these are met and driving sales across the business
Managing a team of client managers and overseeing their own day-to-day management
Finding, building and developing new OOH relationships with clients, agencies and suppliers
Being able to drive forward and forge key relationships both globally and locally
Producing proposals and presentations for clients, to land new accounts
Directing and managing multiple plans in multiple markets concurrently
Ensuring clients receive accurate planning information and campaign statuses in a timely manner
Monitoring client satisfaction at all times and ensuring a high level of customer service internally
Developing meaningful and collaborative revenue-driving relationships which drive enablement and awareness for Evolve
Compiling and maintaining accurate budgets and forecasts for senior management
Resolving client and campaign issues quickly, as and when they arise
Helping to build, maintain and utilise planning tools; ensuring that all data and information is up to date and that the wider team are equipped to assist
Coaching and supervising the team on projects and troubleshooting, whilst constantly evaluating individual performance
Working with Senior Management to compile and maintain accurate budgets and forecasts for senior management
WHAT WE'RE LOOKING FOR_
Extensive OOH planning experience and market knowledge
A solid understanding of the UK & International OOH landscape and established relationships with Media Owners
Degree educated or equivalent professional experience
Experience in OOH, DOOH strategic planning, programmatic buying and creative optimisation;
Exceptional commercial acumen
First class relationship management skills; with the ability to communicate across all levels, both internally and externally
Strong people management skills and the ability to maximise a team's potential through ongoing motivation, evaluation and development
Versatility to work and travel across multiple markets
Strong presentation skills and both strong knowledge and skills of Microsoft Office software.
OUR TEAM_
Evolve OOH/Talon International is a truly international team. Thanks to all our different backgrounds we provide a truly holistic approach to international OOH, something that makes us. Because we are international, we manage a huge pool of clients and manage campaigns in different part of the world. While we are very hardworking, we always make sure to have fun and support each other in the process.
OUR VALUES AND HOW WE WORK TOGETHER_
WE ARE BOLD_
As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.
We embrace change
We challenge respectfully
We lead the way
WE ARE HUMAN_
We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.
We value collaboration and togetherness
We are empathetic
We embrace individuality
WE ARE SMART_
Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.
We grow and learn
We are trusted
We are mission possible
Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
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