Job Description

Luxury department store, Harvey Nichols, is searching for a new Client Advisor to join its thriving Womenswear department in Manchester. The Client Advisorxe2x80x99s role is to deliver a top-tier luxury customer experience. You will provide exceptional and personalised service, creating a customer-first environment developing and nurturing long-lasting relationships.Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.How we reward your hard workxe2x80xa6At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive commission scheme

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups xe2x80x93 Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!About the rolexe2x80xa6As a Client Advisor, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:

• Build and maintain genuine, long-lasting client relationships providing an exceptional client experience at all touchpoints
• Maintain excellent product knowledge, stay aware of competitors, and keep up with fashion trends and styling.
• Provide expert advice whilst achieving maximum sales and delivering memorable clientelling led customer experiences
• Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
• Work closely with your team and celebrate fabulousness wherever you see it
• Flexibility is a must; customer service canxe2x80x99t wait during weekends and evenings!

Is this you?We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.

• Have you done something like this before in luxury retail?
• Do you have a great knowledge and passion for all things fashion?
• Are you great at developing relationships?

If this sounds like you, we want to hear from you!Where do I sign?If you are already thinking of what you will wear on your first day (no we donxe2x80x99t have uniforms) and this role catches your eye, hit the xe2x80x9capplyxe2x80x9d button below to kick-start your journey with us.

Harvey Nichols