Job Description

Responsible to: Transport Manager

Responsible for: The Mobile Hiab Driver is responsible for ensuring the safe movement of the group's textile banks (clothing donation bins) across UK-wide locations. Compliance with health and safety standards and ensuring high service levels essential. The role requires a skilled and proactive individual who can troubleshoot issues, manage time effectively, and uphold the company's safety and operational policies.

Responsibilities:

Health, Safety, and Compliance

o Ensure full compliance with Health & Safety regulations, company policies, and risk assessments.

o Follow safe working procedures, including the correct use of PPE, COSHH, HAVS, and other relevant assessments.

o Conduct site-specific and task-based risk assessments, ensuring all hazards are identified and controlled.

o Comply with the company's road safety and driving policies, including vehicle maintenance checks, pre-use inspections, and adherence to road traffic laws.

o Proactively identify and report safety concerns, near misses, and incidents, contributing to continuous safety improvements.

Routine Operations

o Conduct regular movements of all textile banks which will include delivery/relocation and removal.

o Daily Vehicle checks/preventative maintenance.

o Identify issues with existing textile banks on site and reporting to Operations manager

o Respond promptly to service calls, ensuring minimal downtime and compliance with operational safety standards.

o Ensure all work meets safety and quality standards, following company procedures and industry regulations.

Logistics & Coordination

o Plan and execute efficient maintenance routes to service multiple textile bank locations.

o Coordinate with the operations team to schedule textile bank movements

o Maintain accurate records of all maintenance activities, including parts used, time spent, and issues resolved.

Quality Assurance

o Ensure all textile banks are sited safely. Clean, functional, and presentable to the public.

o Report major issues or recurring problems to the supervisor for further action.

o Ensure adherence to company policies, safety regulations, and maintenance best practices.

Customer Service

o Interact professionally with site owners, council staff, and the public when on-site.

o Address any concerns or questions courteously and escalate issues when necessary.

Work Environment:

o This role involves traveling to multiple locations across England and Wales.

o Monday-Friday 8am-5pm

o Overnights sometimes required.

o Work is performed outdoors, often in varying weather conditions.

o Requires frequent bending, lifting, and standing.

o All mandatory PPE supplied.

Our must haves:

Skills

Strong mechanical and troubleshooting skills, with the ability to diagnose and repair common issues.

Hiab Experience.

Good geographical knowledge of the UK

Ability to work independently, manage time effectively, and plan efficient routes.

Good communication and interpersonal skills, with the ability to interact professionally with customers and stakeholders.

Strong attention to detail and ability to maintain accurate records of activities.

Basic computer/personal device skills.

Experience and Qualifications

GCSEs or equivalent; technical certification or training in maintenance, metalworks, or related fields is a plus. Proven experience in Hiab operations. Category C (LGV2) Licence (Essential) Valid Drivers CPC (Essential) Valid Digital Tachograph card (Essential) Valid HIAB accreditation (Essential) Forklift Licence (desirable).

Cultural Behaviours

Hungry, Humble and People Smart

Put people at the heart of everything and value the contribution that they can make.

Takes ownership and accountability, ensuring maintenance tasks are completed efficiently and safely.

Proactive and solutions-driven, addressing issues before they escalate. Collaborative mindset, working effectively with teams across the organisation. Commitment to high service standards, ensuring the reliability and presentation of textile banks. Adapts to challenges and remains flexible in a fast-moving operational environment.
Company Responsibilities

The post holder will act as an ambassador for the Company

The post holder must at all times comply with Equality and Diversity policies and procedures and adopt the Company's culture of inclusion, fairness and respect.

The post holder will be expected to understand inclusivity in relation to age, disability, ethnicity, gender, gender reassignment, religion & belief and sexual orientation.

The post holder must always comply with the Health and Safety Policy and procedures and must draw to their manager's attention any unsafe working practice/conditions.

The post holder will comply with the aims and objectives of our Environmental Strategy and drawing to management's attention any adverse environmental impacts as well as actively engaging with the Planet Smart philosophy.

The post holder will comply with the Information Security Policy and must draw to their manager's attention any security breaches.

Job Types: Full-time, Permanent

Pay: From 37,000.00 per year

Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 02/05/2025
Reference ID: Class C (LGV2) Hiab Driver