Job Description

Job Overview

We are seeking a diligent and detail-oriented Claims Negotiator to join our team. In this role, you will be responsible for managing and negotiating claims on behalf of our clients, ensuring that all processes are handled efficiently and effectively. The ideal candidate will possess strong clerical and organisational skills, enabling them to navigate complex claims with ease while maintaining a high level of accuracy.

Duties

Review and assess claims submitted by customers to determine validity and necessary documentation. Maintain detailed records of all communications, negotiations, and agreements related to each claim. Collaborate with customers and garages to gather necessary information and provide updates on claim status. Ensure compliance with industry regulations and company policies throughout the claims process. Provide exceptional customer service by addressing client inquiries and concerns promptly. Prepare reports summarising claim outcomes and trends for management review.

Experience

Previous experience in claims negotiation or a related field is preferred. Strong clerical skills, including proficiency in data entry and document management. Excellent organisational abilities to manage multiple claims simultaneously while meeting deadlines. Effective communication skills, both verbal and written, to facilitate negotiations and client interactions. A keen attention to detail to ensure accuracy in documentation and reporting.
If you are a motivated individual with a passion for helping others navigate the complexities of claims processes, we encourage you to apply for this exciting opportunity as a Claims Negotiator.

Job Type: Full-time

Pay: From 23,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Claims Negotiator