Job Description

About the Role

We are looking for friendly and committed

Volunteers

to support our

PDSA Charity Shop in Holburn Street, Aberdeen

. This is a rewarding opportunity to help raise vital funds for sick and injured pets while gaining retail and customer service experience.

Our charity shops are essential in supporting the work of our 48 pet hospitals across the UK. As a volunteer, you'll play a key role in the day-to-day operations of the shop.

Key Responsibilities

Provide excellent customer service on the shop floor Operate tills and handle transactions Sort donations and prepare goods for sale Create attractive visual displays Restock shelves and ensure the shop is well-presented Support with basic admin and IT tasks Represent PDSA at local events where required

What You'll Gain

Practical experience in retail and customer service New skills and valuable additions to your CV Full training and ongoing support Reimbursement of travel expenses
A chance to meet new people and join a friendly team The satisfaction of helping pets in need

What We're Looking For

Volunteers aged 18 or over Friendly and approachable personality Good communication and basic IT skills Organised and reliable, with attention to detail Able to work independently and as part of a team A passion for animal welfare and community support

Flexible Commitment

Whether you can give a few hours a week or more, your time is incredibly valuable to us. We'll work around your availability where possible!

*Reimbursement of expenses is dependent on hours worked and length of travel.

Job Type: Volunteer

Benefits:

Casual dress Employee discount
Schedule:

Day shift Monday to Friday Weekend availability
Application question(s):

Have you volunteered for PDSA in the past? If yes, please confirm dates of volunteering and location. What days and times are you available to volunteer? How much time can you give per week? (Even a couple of hours a week will make a difference) What made you decide to volunteer with PDSA? What skills and experience can you bring to the role? In order to best support you in the workplace, it would be helpful if you could provide information on any health issues and/or additional support requirements you may have. Who is your emergency contact, and how can they be contacted? Do you have any unspent criminal convictions registered against you? What is your date of birth?
Work Location: In person