Job Description

• Suffolk County Council- Woodbridge, IP12 1BH
• \xc2\xa313.69 per hour
• Zero-hours contract
• Permanent x 4 posts

We are committed to flexible working, so please read the Job and Person Profile (docx) to find out about the types of flexible working available for this role. We welcome applications from everyone. We particularly welcome applications from people from minority ethnic groups because they are under-represented in this service.
Job Details We have some new vacancies for Ceremony Officers on zero-hours contracts which will be based at our registration office in Woodbridge and will involve travel around the county to various venues.

• Are you able to take control when the pressure is on?
• Would you like to work in an incredibly varied, challenging, and rewarding role?
• Are you passionate about making a positive difference to our customers?
• Do you feel comfortable talking to an audience?

Your role and responsibilities

• conducting and/or registering civil ceremonies across the county, either in our ceremony room or various licensed buildings
• meeting couples, preparing scripts for the service, talking through their requirements, and other associated paperwork relating to ceremony management
• conducting the renewal of vows
• being flexible as ceremonies take place throughout the working week, at weekends, and most bank holidays.

You will need We are looking for someone with a high level of personal resilience and flexibility. You will have proven experience working effectively both independently and as part of a team. Passionate about offering excellent customer service, you will be a confident public speaker, with strong attention to detail and accuracy. Your neat, legible handwriting and experience working with emotional people demonstrate your professionalism. Bringing resilience and adaptability to this challenging yet rewarding role, you will provide exceptional service to customers. You will have the confidence to travel to locations around the county, many in rural areas inaccessible by public transport. You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don\xe2\x80\x99t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. The team

• We are a really small team but very warm and friendly. We often also work with other people within the Registration Service.

We will offer you

• a varied and rewarding role
• full onsite training in your role and in registration and the law
• potential for progression within the registration service.
• a gradual learning process working to become a celebrant in order to conduct weddings.

Travel and workplace requirements

• Frequent Travel Essential - We positively encourage the use of technology to communicate, but in this role, you will need to travel to locations away from your contractual base, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means. If you require a reasonable adjustment due to a disability to meet the travel requirements of this role, please speak with the contact detailed below.
• Hybrid - This role supports hybrid working, a broadly even balance between working from home and working from an office base, although some of your time will be working from a venue. Please speak with the contact detailed below if you wish to discuss how that might impact your working arrangements. #LI-Hybrid

For more information For an informal discussion, please contact Lisa Goldsmith (Service Delivery and Ceremony Manager) by calling 03456072090 or emailing Woodbridge.registrars@suffolk.gov.uk. To apply please ensure

• you read the Job and Person Profile (docx) before applying for this job opportunity
• you upload a copy of your CV (with no name or personal details included) when completing your online application
• when writing your Supporting Statement template, please answer the following questions:

Question 1 - Give an example of a time you have delivered excellent customer service. What did you do to ensure the customers\' needs were met? Question 2 - Describe a situation where you have used your communication and public speaking skills to effectively manage a large group of people. What techniques did you use? Question 3 - Give me an example of when you have shown great attention to detail and accuracy in your work. Why is this important in a role like Ceremony Officer? Closing date: 11.30pm 2 January 2024 Open day date: 5 January 2024 - we would love you to come into the office to really get a feel for what we do and the work involved for a wedding. Interview date: 11 January 2024 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We\xe2\x80\x99re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you\xe2\x80\x99ll enjoy:

• up to 28 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day
• plus more!

If you would like to know more about our benefits, values and equality commitments please visit our Working for Suffolk County Council pages (www.Suffolk.gov.uk/careers).