Cctv Controller
Job Description
Overview
We are seeking a skilled Call Centre Representative to join our team in providing exceptional customer service and support. If you are a multilingual individual with excellent communication skills, we want to hear from you.
Responsibilities
- Handle inbound and outbound calls professionally and efficiently
- Assist customers with product inquiries, orders, and issue resolution
- Perform data entry accurately and in a timely manner
- Utilise upselling techniques to promote additional products or services
- Analyse customer needs to offer tailored solutions
- Communicate effectively in English
- Uphold phone etiquette standards throughout all interactions
Requirements
- Strong data entry skills
- Analytical mindset to understand customer requirements
- Excellent phone etiquette and communication skills
Job Types: Full-time, Permanent
Pay: 21,000.00-21,415.00 per year
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Day shift
Night shift
Experience:
security: 1 year (preferred)
Language:
English (required)
Licence/Certification:
First Aid Certification (preferred)
SIA (preferred)
Driving Licence (preferred)
Work Location: In person
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3044080
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDerry, NIR, GB, United Kingdom
-
EducationNot mentioned