Job Description

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Description

Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team.



The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim's handling.



The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.



This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.###

Key Responsibilities

Liaison with Insurers, Policyholders and Brokers. Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate. Obtaining all necessary evidence and relevant documentation. Determining appropriate actions for the resolution of the case. Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics. Negotiating settlement where appropriate, within agreed authority limits. Corresponding with all parties professionally to proactively progress the case to conclusion. Handling all cases in accordance with the client's requirements by referral to documented procedures at all times. Maintaining a proper reserve at all times by regular review. Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company


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Skills, Knowledge & Expertise

Experience handling EL (Employers Liability) & PL (Public Liability) claims Experience handling personal injury Experience handling third-party property damage. Knowledge of how to value an injury claim Knowledge of reserving philosophies desirable Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills
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Job Benefits

Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
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About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.