Job Description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job details Job reference VAC004540 Date posted 06/09/2023 Application closing date 17/09/2023 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG9: \xc2\xa327,852-\xc2\xa330,151 Package Flexible working hours, Pension Scheme Contractual hours 37 Basis Full time Job category/type Financial and Accounting, Other, Social Care Attachments

Casework Officer Job description

Full-Time, Fixed-Term (for 12 months)

We have an exciting opportunity for a Financial Assessment Casework Officer to join Client and Carer Financial Services (C&CFS), which is the Adult Social Care Finance Team.

What are the duties of the role?

Your primary focus will be to review client contributions for citizens receiving care or support from Bristol City Council to ensure that they are contributing the correct amount to the cost. This will include looking at the financial information that their current contribution is based on and recognising when there has been a change in their circumstances that would affect their client contribution.

You will be encouraging the use of our online financial assessment tool to gather information, but occasionally you may need to arrange a face-to-face visit in the client\xe2\x80\x99s home, requiring travel within the Bristol area. Our team mainly work from home, but has the option to work in City Hall, College Green, Bristol.

What are we looking for?

You should be computer literate and comfortable with working to tight timescales and pre-determined deadlines, as C&CFS is a busy, but very supportive team. You will need to be comfortable communicating complex financial information to clients and/or their financial agents, particularly to those who English is not their first language or may need an interpreter. A knowledge of entitlement to state benefits would be beneficial.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice \xe2\x80\x93 mixing both home and office working.

Join us and you will receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you will be working in a supportive environment where you will have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you will need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

Please note this position is subject to Enhanced DBS Clearance.

For further information, please see the attached \xe2\x80\x9cA Day in the Life\xe2\x80\x9d, which will give you an overview of the work that you will be involved in, or e-mail Alison Hudd:

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black & Minority Ethnic, Disabled, LGBTQ+ and Male candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

Job title Casework Officer Job reference VAC004540 Date posted 06/09/2023 Application closing date 17/09/2023 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG9: \xc2\xa327,852-\xc2\xa330,151 Package Flexible working hours, Pension Scheme Contractual hours 37 Basis Full time Job category/type Financial and Accounting, Other, Social Care Attachments Job description

Full-Time, Fixed-Term (for 12 months)

We have an exciting opportunity for a Financial Assessment Casework Officer to join Client and Carer Financial Services (C&CFS), which is the Adult Social Care Finance Team.

What are the duties of the role?

Your primary focus will be to review client contributions for citizens receiving care or support from Bristol City Council to ensure that they are contributing the correct amount to the cost. This will include looking at the financial information that their current contribution is based on and recognising when there has been a change in their circumstances that would affect their client contribution.

You will be encouraging the use of our online financial assessment tool to gather information, but occasionally you may need to arrange a face-to-face visit in the client\xe2\x80\x99s home, requiring travel within the Bristol area. Our team mainly work from home, but has the option to work in City Hall, College Green, Bristol.

What are we looking for?

You should be computer literate and comfortable with working to tight timescales and pre-determined deadlines, as C&CFS is a busy, but very supportive team. You will need to be comfortable communicating complex financial information to clients and/or their financial agents, particularly to those who English is not their first language or may need an interpreter. A knowledge of entitlement to state benefits would be beneficial.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice \xe2\x80\x93 mixing both home and office working.

Join us and you will receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you will be working in a supportive environment where you will have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you will need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

Please note this position is subject to Enhanced DBS Clearance.

For further information, please see the attached \xe2\x80\x9cA Day in the Life\xe2\x80\x9d, which will give you an overview of the work that you will be involved in, or e-mail Alison Hudd:

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black & Minority Ethnic, Disabled, LGBTQ+ and Male candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

Bristol City Council