Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives \xe2\x80\x94 beginning with our own. That\xe2\x80\x99s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Summary

Job Summary

Salary: Up to \xc2\xa344,000 depending on experience

Hours: 37.5 hours per week

Location: Cleveland Clinic London, 33 Grosvenor Place

Contract Full Time & Permanent position

Who are we?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.

We opened our first healthcare facility in London in 2021 and our state-of-the art 184 bed hospital in 2022. With over 100 years of history, our \xe2\x80\x9cPatients First\xe2\x80\x9d philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to deliver world-class clinical care.

What are we looking for?

Cleveland Clinic London are looking to recruit a Case Manager to join our Case Management Team, with a competitive salary range on offer, up to \xc2\xa344,000.

This is a Monday to Friday days-only role, generally between 0900 \xe2\x80\x93 1700, with flexibility as per the service requirements.

The Case Manager\xe2\x80\x99s role is a key on the delivery of high quality, cost effective and innovative nursing practice consistent with regulatory and professional requirements. Acting as a visible credible role model, you will create a patient-centred environment within the CCL putting the patient first.

The Case Manager will support the Lead Case manager in delivering the Cleveland Clinic London (CCL) key performance targets in relation to quality, patient experience and cost effective service delivery.

What will your duties include?

Works collaboratively with multidisciplinary teams, Institute, Unit managers, Business revenue- Finance, Global patient Services, External stakeholders, CCL caregivers and all third party payers to maintain active communication in order to provide cost effective, timely, safe and appropriate patient management.

Works in partnership within the Global Patient services and Medical Legal teams to proactively identify and resolve delays and barriers from initial referral to admission through to discharge, working strategically to partner with clinical institutes and consultant accords to enhance the patient access to care triaging and directing patients care across CCL.

Addresses and resolves items impeding diagnostic or treatment progress. Participates in Data Collection and inputting e.g., Avoidable Days, Readmissions, challenges LOS where appropriate.

Will work strategically to partner with clinical institutes and consultant leaders across CCL to enhance the Patient access to care appropriately triage and direct patient care across CCL

Will ensure and support the lead case manager providing assurance that the quality delivered is compliant with regulatory requirements and Key Performance indicators

What we need from you?

Current registration through Nursing & Midwifery Council (First Level) required

Bachelor\'s Degree in Nursing required.

Evidence of working within case management

Strong organisational, time management, analytical and data management skills.

Ability to coordinate your workload and supervise members of the team, ensuring high quality, safe and effective patient care.

What we can offer you?

We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

25 days Annual leave plus 8 days Bank holiday a year

Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange

Private Medical Insurance and Private Dental Insurance

Life Assurance

Discounted gym facilities in our Admin Office Building

Employee Assistance Programme

Seasonal Ticket Loans

If you would like to know more, please email or click apply above.

Applicant shortlisting and interviews may be taking place whilst this advert is live, such that this advert may close sooner than expected - please do submit your application ASAP!

Please see Important Information below:

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

\xe2\x80\x9cLet\xe2\x80\x99s deliver World Class care together!\xe2\x80\x9d

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Cleveland Clinic London