Job Description

Job Title:

Campus Safety and Security Shift Supervisor

Posting Start Date:

16/04/2025

Job Id:

995

School/Department:

Estates & Facilities Management

Work Arrangement:

Full Time (On site)

Contract Type:

Permanent

Salary per annum ():

39,304.56 - 44,940.12

Closing Date:

29/04/2025
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.


We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Overview

We are seeking a caring, understanding and customer-focused individual to join our friendly Campus Safety and Security (CS&S) team. We constantly strive to deliver an excellent student experience by ensuring that our service provides a safe, secure, and supportive place to study and work. We are looking for people who share the University's core values of openness and integrity, with a focus on respect for our community in all its diversity.


You will supervise a team of 14 staff on a rotating 24/7 shift pattern including bank holidays and weekends. The team responds to all emergency incidents across the University estate for example; managing fire alarms, first aid, emergency mental health support. Responding to incidents and emergencies as required, you will demonstrate careful judgement, excellent customer service and a high level of integrity. You will foster an environment of continuous improvement, developing your team and providing a highly visible presence and service around campus.


You will be motivated by working in a diverse and ever-changing environment and take pride in our international University community. You will engage with staff, students, stakeholders and visitors, providing a customer focused approach.

Main duties and responsibilities

To supervise the duties of Campus Safety and Security and Campus Warden Staff. Undertake daily briefings and all aspects of staff supervision including monitoring the performance of staff, reporting to CS&S management team when required. Assess incidents to make a decision on the most appropriate course of action, with a working knowledge of data protection, health and safety, relevant legislation and existing procedures or codes of practice. Provide on the ground leadership and supervision for routine activities, daily operations and at events e.g. graduation, VIP and royal visits. Undertake regular reviews of incident procedures to ensure they are fit for purpose and accurately reflect the duties undertaken by the CS&S team. Ensure accurate records of incidents to meet legislative and University requirements and to provide reliable management information. Using excellent interpersonal skills to manage and develop relationships with stakeholders and customers ensuring that the CS&S team remain customer focussed. Identify continuous improvement opportunities for the CS&S team, proactively identifying proposals for change. Take responsibility for the professional and personal development of your team, including completing annual staff reviews, giving constructive feedback and setting goals for service improvements. Responsibility for management and audit of all equipment including radios, mobile phones, vehicles, master cards and keys. Responsibility for staffing across all shifts and maintaining minimum staffing levels in line with operational requirements. Responsibility for appropriately dealing with disputes, sickness absence and disciplinary matters, with appropriate referral to managers. Proactively planning for your own activities and those of the CS&S team. Be able to work flexible hours to fulfil this role and to support the operational output of the Security section as required. Any other duties, commensurate with the grade of the post as required by the Security Services Management team.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience does not match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.




Essential criteria




Previous supervisory experience, with evidence of robustly dealing with interpersonal disputes, sickness and absence management (assessed at: interview/ application). Demonstrable success in building and managing a team, developing standards and challenging behaviours (assessed at: interview/ application). A good understanding of customer service to deal with enquiries and to handle complaints or with difficult situations (assessed at: interview/ application). Ability to adapt and respond to change and motivate staff; the changing and evolving needs of the University and the Department, and to the changing priorities and work tasks within the team (assessed at: interview/ application). Ability to conduct a dynamic risk assessment to manage a wide variety of situations, collaborating with others, and calling on additional support as required (assessed at: interview/ application/ test). Ability to plan and prioritise activities at short notice; delegating tasks, managing resources and using initiative and judgement (assessed at: interview/ application). Good written communication skills and the demonstrable ability to convey important and detailed information in written form, in a highly accurate and thorough manner (assessed at: application/ test). Good IT skills and a willingness to learn specific IT packages should they become relevant to the role (assessed at: application/test). Experience of applying legislative knowledge relating to General Data Protection and health and safety with the ability to identify the potential for risks and take action as required (assessed at: interview/ application). Hold a full valid current UK driving licence (assessed at: application).





Desirable criteria




Previous relevant experience working within a Security, Safety or Emergency Services environment (assessed at: application). Previous experience of working in a higher education environment (assessed at: application).

Further Information

Grade:

5

Salary:

39,304 to 44,940 per annum including shift allowance (with the potential to progress to 48,845 per annum including shift allowance, through sustained exceptional contribution).

Work arrangement:

42 Hour Rotating Shifts, Including nights and weekends

Line manager:

Deputy Operations Manager Campus Safety & Security

Direct reports:

Campus Safety & Security Team and Campus Warden Team

Our website:

https://www.sheffield.ac.uk/security



For informal enquiries about this job contact

Simon Verrall: on s.j.verrall@sheffield.ac.uk

Next steps in the recruitment process

It is anticipated that the selection process will take place on the week commencing 5th May 2025. This will consist of an interview and a test/ exercise. We plan to let candidates know if they have progressed to the selection stage within approximately one week of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact the Campus Services Administration team on fmhub@sheffield.ac.uk.

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().

What we offer

A minimum of 38days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more. Generous pension scheme. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women's and Parent's networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework. A range of generous family-friendly policies + paid time off for parenting and caring emergencies
+ support for those going through the menopause
+ paid time off and support for fertility treatment
+ and more




We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Criminal record

An

enhanced

with barred listsDBS check will be needed for this role. More details on the checks can be found on the Government website: gov.uk/criminal-record-checks-apply-role (opens in a new window).




Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window)




Closing Date : 29/04/2025




The University of Sheffield is committed to safeguarding and promoting the welfare of our staff and students. It is an offence to apply for this role if you have been barred from engaging in regulated activity relevant to children. Applicants will be subject to relevant safeguarding checks in line with the requirements of each role and the guidance from the Department for Education.



Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):

Childcare disqualification Disclosure and Barring Service (DBS) Medical Online and social media Eligibility to work Satisfactory references Suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.



Safeguarding policy



Employment of ex-offenders policy