Job Description

We are looking for an enthusiastic and experienced Cafe Supervisor to join our team in our Cafes at the breathtaking RAF Museum in Hendon.

Rate of Pay: \xc2\xa313 per hour

Working Hours: Part Time 2-3 days including weekends

Job Contract : Casual or Blue Contract position depending on candidates preference

What you\'ll be doing:

• Ensure Cafe, FOH and all guests are kept clean and tidy at all times
• The FOH function is operated in line with standard staff to guest ratios
• Site is properly closed down and secured daily
• Proactively source daily caf\xc3\xa9 information
• Service levels are improved and maintained
• Stock is effectively controlled
• Guests receive a consistent high level of customer service
• Guests receive an appropriate level of check backs
• Daily operational briefings are conducted incorporating \'training quick\'s\'
• All departmental administration is completed accurately as required
• Staff performance is effectively managed
• Departmental uniform and personal presentation standards are met at all times
• Function processes and procedures are strengthened and formalised
• Formal staff training is planned, conducted and recorded
• Weekly rota is created, and time target completed daily in absence of the Caf\xc3\xa9 manager
• Health and Safety and Food Safety standards are always met, and due diligence completed and filed weekly
• Assigned Health and Safety and Food Safety items are completed in a timely manner
• Daily banking is completed
• Ordering is kept at stock par levels and store rooms are maintained and managed

• At least 1 years\' experience at supervisor level within a high volume cafe environment
• Able to communicate effectively through written form of communication
• Excellent spoken English
• Strong organisational skills
• Strong leadership skills
• Cash handling experience
• High standards of personal presentation
• Foundation certificate in Food Safety and Health & Safety

• Basic IT skills
• Good level of food knowledge
• Coaching skills
• Good awareness of industry standards

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