Healeys Cornish Cyder Farm is a family-run, year round visitor attraction and home to the famous
Rattler Cyder!
Since the company was founded in 1980, Healeys has grown incredibly, with listings across big Supermarket chains such as Sainsbury's, Tesco, Asda and Morrisons, in addition to our regional and national wholesale partners. With a multi-faceted production facility specialising in a range of products from ciders, wines, preserves and spirits, our business is thriving and has a very exciting future ahead.
A fantastic opportunity is available to join our busy
F&B team
, to become part of an iconic Cornish business, and to make your mark as
Cafe Supervisor.
You will ensure the smooth operations of all catering outlets on site producing consistently excellent food of the very highest standard for our customers whilst delivering so in a cost-effective, transparent and profitable manner.
Salary: 13.00 per hour
Duties & Responsibilities
Responsible for running all catering outlets on the farm with the flexibility of multi-tasking in the absence of the FOH Manager.
Have a clear understanding of wage percentages to control staff costs.
Train and support the team, with customer service and quality of offering as a top priority.
Maximise all sales opportunities to meet revenue and profitability targets.
Ensure the highest quality of presentation of both food and the outlets themselves.
High quality customer service to deliver an exception brand experience for all visitors and to ensure that your team follows your example.
Upselling and add on sales of own brand products as well as other menu items to increase average spend per person.
Excellent product knowledge of own goods as well as Cornish goods and ensuring that you and your team promote these when taking visitors' orders and serving dishes.
Opening up and closing down of food outlets, in accordance with procedures and merchandising guidelines, in the following key areas: Customer Service, Housekeeping duties, Sales opportunities, Site Security, Money processing.
Communicate and liaise with suppliers, clients and customers.
Working in conjunction with other staff in the absence of the FOH Manager to ensure the business is run appropriately and efficiently.
Making sure that your workplace is fit for purpose and is always looking at its best ensuring any Health & Safety issues or repairs are acted upon with utmost urgency.
Any other activity/tasks which may fall outside of your role as or when requested.
Work Experience
Experience in running a busy restaurant/cafe
Proven track record in people management
Strong team Leader and commercial experience
Qualifications
Current Food Hygiene Certificate (Desirable)
First Aid Certificate (Desirable)
Skills
Strong leadership skills
Excellent communication skills
Personal Qualities
A passion for the drinks and hospitality industry
Highly organised with a strong work ethic
Team Player
Good time management
High energy
Eye for detail, self-motivated and enthusiastic
Joining the #RattlerCru is not just about us - We offer you the opportunity to develop and grow with the business with well-experienced mentors at hand to support you along the way, as well as offering:
Subsidised private healthcare with Bupa
50% discount on products
50% discount on food & drink in the restaurant
Free entry and 20% off food and drink for friends & family
Free festival tickets
Chill out after your shift with a 1 pint!
Free on-site parking
Cycle2Work Scheme (after probation pass)
Monthly breakfast club with the team
We look forward to hearing from you!
The Healeys HR Team
Job Type: Full-time
Pay: 13.00 per hour
Benefits:
Company events
Cycle to work scheme
Discounted or free food
Employee discount
On-site parking
Private medical insurance
Licence/Certification:
Driving Licence (required)
Work Location: In person
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