Job Description

As a Cafe Team Member, you will play a vital role in creating a welcoming and enjoyable experience for our customers. You'll assist with various tasks, from serving food to maintaining cleanliness and organisation. A friendly, respectful, and team-oriented attitude is essential to ensure the cafe operates smoothly and delivers excellent customer service.

Key Responsibilities Customer Service
? Greet customers with a warm and friendly demeanour.
? Take orders accurately and process transactions efficiently.
? Address customer queries or concerns promptly and professionally.
? Serve food, ensuring all orders meet our quality standards.

Teamwork
? Work collaboratively with colleagues to maintain a positive and supportive environment.
? Communicate effectively with team members to ensure smooth service, especially during busy periods.
? Assist in training new team members when needed. Cleaning & Organisation
? Keep the cafe clean and tidy, including clearing tables, washing dishes, and maintaining kitchen hygiene.
? Follow cleaning schedules for equipment, counters, and dining areas.
? Organise and restock supplies to ensure smooth daily operations.

General Duties
? Follow health and safety regulations to maintain a safe environment for staff and customers.
? Handle food safely, adhering to allergen and hygiene protocols.
? Represent the cafe with a respectful and professional attitude at all times.

Key Skills & Attributes
? Strong customer service skills with a friendly and approachable attitude.
? Ability to work efficiently in a fast-paced environment.
? Excellent communication and interpersonal skills.
? A proactive and flexible approach to work.
? High level of cleanliness and attention to detail.
? A team player who supports and uplifts colleagues. Experience & Requirements
? Previous experience in a similar role is desirable but not essential; full training will be provided.
? Availability to work flexible hours, including weekends and holidays.

Job Type: Full-time

Pay: 10.00-12.21 per hour

Expected hours: 30 - 40 per week

Benefits:

Company pension Discounted or free food Employee discount Referral programme Sick pay
Shift:

Day shift
Work days:

Monday to Friday Weekend availability
Experience:

Hospitality: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person

Application deadline: 30/04/2025
Reference ID: WAFFLECAFEASSISTANT
Expected start date: 01/05/2025