Business Support Specialist Customer Support & Services (css) Uk Transformation

Stevenage, Hertfordshire, United Kingdom

Job Description


We have an exciting opportunity for a passionate individual to join the UK Support Function team. You will undertake specific responsibilities to support, prioritise and coordinate effective and efficient technical administrative support to the UK Transformation team within our Customer Support Services (CSS). You will need to exhibit a high level of organisation skills, great team ethic and the ability to interface with people at all levels both internally and externally, whilst embracing innovative ways of working.Job Title: Business Support Specialist -Customer Support & Services (CSS) UK TransformationSalary: Circa 332,000Location: StevenageDynamic (hybrid) working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working with 3 days onsite and 2 days working from home.Security clearance: British Citizen or a Dual UK national with British Citizenship: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a Minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel security standard checks (BPSS), which are managed by the MBDA Personnel Security Team.What we can offer you:Company bonus: Up to 32,500 (based on company performance and will vary year to year)Pension: maximum total (employer and employee) contribution of up to 14%Overtime: opportunity for paid overtimeFlexi Leave: Up to 15 additional daysFlexible working: We welcome applicants who are looking for flexible working arrangementsEnhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatmentsFacilities: Fantastic site facilities including subsidised meals, free car parking and much morexe2x80xa6The opportunity: (this is not an exhaustive list of responsibilities)Will be based in our Stevenage office with the flexibility to travel to other UK sitesTo support the Contract delivery and Bids Teams with project and technical administration with a high level of accuracy and attention to detailTo support the CSS Transformation team with improvement projects, working with International colleagues across MBDACompiling / updating technical documents and instruction manuals sourcing information from various resourcesSupport and implement on-boarding activities for new starters to streamline their on-boarding experienceTo be a key member within the UK Support Function and participate in engagement activitiesSharing best practice and knowledge within the UK Support Function and offering guidance and training to team membersParticipation and progress on UK Support Function personal development initiatives to be accountable for own self-learning and developmentAny other adhoc technical administration dutiesWhat we are looking for from you:Someone that is forward thinking, who looks to improve efficiencies in working practices, processes and engagement activitiesCan demonstrate the ability to collate data, analyse and present findings in an engaging mannerCan demonstrate the ability to support Transformation activitiesCan demonstrate the ability to support Knowledge Management and Knowledge Transfer activitiesCan demonstrate a high level of proficiency in Microsoft packages and an ability to identify, implement and utilise specialist tools and software to streamline tasksA professional demeanour in all situations and be able to withhold confidential informationA meticulous approach to tasks, with a positive attitude, ability to multi-task, be proactive and accountableWillingness to learn and extend the role above and beyond the job descriptionOur company: Peace is not a given, Freedom is not a given, Sovereignty is not a givenMBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and morexe2x80xa6We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

MBDA Systems

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Job Detail

  • Job Id
    JD3028660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £32000 per year
  • Employment Status
    Permanent
  • Job Location
    Stevenage, Hertfordshire, United Kingdom
  • Education
    Not mentioned