Job Description

Job Title: Business Support Manager

Location:

Hybrid (London / Remote)

Reports to:

Head of Operations / CEO

Type:

Full-Time

About VoltShare

VoltShare is a fast-growing provider of EV charging solutions tailored for the hospitality and leisure sector. Our mission is to make EV charging simple, accessible and profitable for holiday lets, B&Bs, glamping sites, and more. As we scale our offering across the UK and prepare for international growth, we're looking for a hands-on and detail-oriented

Business Support Manager

to join our team.

Role Overview

The Business Support Manager will play a key role in identifying, onboarding, and managing relationships with EV charging hardware and related product manufacturers. You'll work closely with both our technical and operations teams to ensure our product offering is competitive, reliable, and aligned with customer needs. This is a cross-functional role that blends supplier research, partnership management, and technical communication.

Key Responsibilities

Supplier Research & Selection

Conduct in-depth research to identify and evaluate suitable manufacturers and suppliers of EV chargers (AC and DC), payment terminals, battery storage systems, solar panels, and other related components. Assess product quality, certification compliance, scalability, and pricing competitiveness.

Manufacturer Relationship Management

Establish and maintain strong, collaborative relationships with manufacturing partners. Coordinate with suppliers on order fulfilment, product updates, roadmap alignment, and ongoing performance reviews.

Issue Resolution & Communication

Act as the primary point of contact for communicating product-related issues (hardware or software) to manufacturers. Work closely with technical teams to collect, report, and follow up on issues until satisfactory resolution is confirmed.

Product Development Support

Collaborate with VoltShare's Development team to evaluate and test new product features and integration opportunities. Provide feedback to suppliers based on market and customer needs to influence product improvements.

What We're Looking For

Experience in hardware procurement, supplier management, or technical account management, ideally in a technology, renewable energy, or EV-related field. Strong analytical and research skills with attention to technical detail. Previous work experience in the EV charging, automotive, or related industries is strongly preferred. Excellent interpersonal and communication abilities for both internal and external stakeholders. Comfortable working in a startup/scale-up environment - proactive, self-motivated, and solutions-oriented. Familiarity with EV charging products or renewable energy systems is a strong plus. Being able to communicate using Chinese (Mandarin or Cantonese) is advantageous Happy to travel internationally for supplier and business partner meetings

Why Join VoltShare?

Make a tangible impact in a growing cleantech business Work alongside a passionate and supportive team Contribute to the transition to net zero Flexible working and opportunities for growth as the company scales Competitive salary and pension scheme
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Ability to commute/relocate:

Bromley BR1 1LU: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (required)
Experience:

EV (and EV charging) and Automotive Industry: 6 years (required)
Language:

Chinese (preferred)
Willingness to travel:

25% (required)
Work Location: Hybrid remote in Bromley BR1 1LU

Application deadline: 28/04/2025
Expected start date: 05/05/2025