Job Description

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us

Business Support Assistant Level 2

We are currently advertising for a part time (30 hours per week) Business Support Assistant L2. The role is responsible for undertaking reception and administrative duties, working in a team under the supervision of the Business Support Manager. As the first point of contact at the Centre, you will need to have excellent interpersonal skills as well as a strong I.T skill set. Transcription typing and experience in the medical sector is advantageous. The vacancy provides Business Support to the Integrated Service for Children with Disabilities (ISCD) Health which is based at the Moor Lane Centre, Chessington.

The part time vacancy provides Business Support to Health Services for Children with Disabilities, and is predominantly a reception role based at the Moor Lane Centre in Chessington.

Please note the job description salary stated is for a full time role. As this is a part time role the salary is based on a part time, pro rata rate.

Operational area

Kingston and Richmond

Primary place of work

Moor Lane, KT9

Appointment type

Permanent

Business area

Business Support

Full time/Part time

Part-time

Salary from

\xc2\xa327,855 (SCP07)

Salary to

\xc2\xa329,139 (SCP10)

Hours

30

Estimated Interview date/s

W/C 22nd January 2024

Closing Date

14/01/2024

Ref No

1442

Documents

(PDF, 369.45kb)

About the role

The role is hybrid, with an expectation that you operate a mix of working from home as well as being office based. You will be working closely with other Business Support Officers and as part of a team, so it will be important for you to form strong working relationships to ensure that you are able to meet the statutory deadlines of the service.

Some of the key responsibilities will include;

• Reception Duties, being the first point of contact for phone calls and visitors, booking appointments, providing excellent customer service and a welcoming experience for those visiting the Moor Lane Centre.
• A background in Health Services and touch typing are both advantageous.
• Managing and responding to all requests received in the Business Support inbox.
• Providing administrative support to meetings. This includes creating an agenda and taking minutes.
• Fielding all telephone calls and messages via emails.
• Receipt and processing of invoices.
• Supporting the team with the organisation of workshops/events.
• Supporting with I.T. set up and the creation of resources as required.

The role will require an individual to have strong admin and digital experience to undertake a range of these functions to ensure that they are providing excellent support to those in the directorate and to our children, young people and their families.

For further information about the role, please contact ISCD Health - Emma Davis by email

About you

The role is fast paced and you will be required to work with a variety of customers in and outside of Achieving for Children. The ideal candidate would need to have the following attributes.

• A passion for Achieving for Children\xe2\x80\x99s vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy, healthy and successful lives.
• Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
• Works well under pressure and is flexible with their approach to carrying out tasks.
• Able to make good use of technology to perform functions and ensure work is timely and accurate.
• Strong administrative skills such as minute taking, managing competing priorities, being organised and working well in a team.

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

• 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month
• Tailored induction sessions commencing on the date you start working for AfC
• Hybrid and mobile working (between home and work)
• Local Government salary and pension scheme (LGPS or Teachers Pension)
• Flexible working options - helping to keep a good work life balance
• A comprehensive Employee Assistance Programme
• A range of staff benefits and discounts
• An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children . For our social work offer .

Important Information

Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.

Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.

Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

For more information about AfC: Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham or Ash on the first Tuesday of every month at Maidenhead Town Hall.

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Achieving for Children