Job Description

Overview

We are seeking a detail-oriented and proactive Business Support professional to join our dynamic team. The ideal candidate will play a crucial role in enhancing operational efficiency and supporting various business functions through data analysis and project management. This position requires a blend of technical skills and the ability to collaborate effectively across departments. Conduct data analysis to support business decisions, identifying trends, gaps, and opportunities for process improvements across various departments. Monitor and manage key performance indicators (KPIs), providing regular reports to ensure alignment with business goals and targets. Liaise with stakeholders to gather business requirements, translating them into actionable insights for system enhancements and process optimization. Provide technical support to business teams, resolving system issues, troubleshooting software, and ensuring the smooth operation of IT applications. Develop and maintain documentation for business processes, systems, and workflows, ensuring clarity for future training and reference needs.

Duties

Conduct thorough data analysis to identify trends and insights that inform business decisions. Utilise programming languages such as Python, R, and SQL for data manipulation and reporting. Assist in the Software Development Life Cycle (SDLC) by collaborating with technical teams on project requirements and deliverables. Develop and maintain databases, ensuring optimal database design for efficient data retrieval. Create interactive dashboards using Tableau to visualise key performance indicators (KPIs) for stakeholders. Implement automation solutions using VBA to streamline repetitive tasks and enhance productivity. Support project management activities by tracking progress, managing timelines, and coordinating resources. Collaborate with cross-functional teams to ensure alignment on business objectives and project goals.

Requirements

Proven experience in data analysis with a strong understanding of statistical methods. Proficiency in programming languages such as Python, R, SQL, and VBA. Familiarity with the Software Development Life Cycle (SDLC) processes. Experience with database design principles and server management. Strong analytical skills with the ability to interpret complex data sets. Excellent organisational skills with a keen attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. Effective communication skills, both written and verbal, to convey technical information clearly.
If you are passionate about leveraging data to drive business success and possess the required skills, we invite you to apply for this exciting opportunity in Business Support.

Job Types: Full-time, Permanent

Pay: 31,000.00-32,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

On-site parking Work from home
Schedule:

Day shift Monday to Friday
Location:

Ilford IG6 3SZ (preferred)
Work Location: In person

Reference ID: IT JOBS