Job Description

Job Title: Business Reporting Manager (6 months Fixed Term Contract)

Location: Droitwich (Hybrid)

Job Type: Full-Time (40 hours per week)

Salary: Circa 65,000 per annum DOE (pro-rata)

Job Summary:

The Business Reporting Manager is responsible for developing, managing, and delivering accurate and timely reports and dashboards that support data-driven decision-making across the organization. This role will collaborate with stakeholders to understand reporting requirements, ensure data accuracy, and develop scalable reporting solutions using business intelligence tools.

Key Responsibilities:

Own and develop the weekly MI pack covering operational and commercial reports covering customer acquisition, churn, ARPU, network performance and installations. Weekly business reporting and presentation back to senior leadership team. Generate insights and recommend actions to improve performance. Lead the development and delivery of other business performance reports, KPIs, dashboards and ad hoc analyses. Manage a team of two analysts to ensure consistent and high-quality reporting output. Work closely with senior leadership and cross-functional teams to identify data needs and provide actionable insights. Translate business requirements into technical specifications for reporting systems (Salesforce) Design and implement automated reporting processes to improve efficiency and accuracy. Monitor data integrity and work with data engineering teams to resolve data quality issues. Train and support end-users on reporting tools and dashboard usage. Continuously identify opportunities to improve data visualization, accessibility, and usability. Own data feeding into the board report, reports to banks and reports to other external parties. Support regulatory and compliance reporting where needed (e.g. Ofcom)

Education and Experience

Degree in Business, Finance, Information Systems or related field. 5+ years of experience in business reporting, analytics or business intelligence. 2+ years of managerial or team lead experience.

Skills & Competencies

Advanced Excel and PowerPoint. Proficiency with reporting and data visualisation. SQL experience with data querying and manipulation would be advantageous Excellent analytical and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities in a demanding environment.

What can Airband Offer you?

25 days of paid leave a year rising to 30 plus bank holidays with service (pro-rata)

5% Airband pension plus a minimum 3% employee contribution.

Customer referral bonus - a thank you for every customer you send our way.

We offer hybrid working - a mix of working from home and in the office.

Free Broadband - If you are in our coverage, you can benefit from free broadband with us!

20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans.

Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)

Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to 1,000 a year!

Refer a friend reward scheme - a selection of great rewards to choose from!

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.