Job Description

Franchise:

Douglas Park MINI



As a Business Manager at Douglas Park MINI, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Edinburgh.

As a Douglas Park MINI Business Manager you will receive:

? Company vehicle.

? 30 days holiday per year.

? Full manufacturer product training and accreditation.

? Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.

? Vehicle, parts and servicing discount.

The right person will be required:

? To facilitate the sale of finance and insurance products for customers.

? To ensure the highest level of customer satisfaction is achieved.

? Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).

? Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).

? Monitors overall department performance.

? Achieve Park's business plan objectives.

? Ensure that TCF objectives & process are carried out thoroughly.

? Maintain and develop good relationships with customers by meeting and exceeding their expectations.

? Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park's Motor Group.

? Collect relevant Management Information (MI).

? Ensures that all Park's Motor Group policies and objectives are followed.

? Continually observing for instances of financial crime (Money Laundering & Fraud).

? Ensure that all relevant training is carried out.

? Report to General Manager & Group Business Manager & Group Sales Director.

? In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.

As a Park's Motor Group employee you will receive:

For you:

? Access to the Company Pension Scheme

? Colleague Introductory Scheme

? Industry leading discounts on purchases on new and used cars

? Death in service benefit

For you and your family:

? Discounted Servicing

? Subsidised car purchase scheme

? Employee Assistance Programme

? 24/7 remote GP

? Medical second opinions

? Unlimited mental health support

? Physiotherapy help and advice

? Savings and discounts on shopping

? Financial and legal support

? Wellbeing assistance

Ref:

BUSIN-MANAG-MINI-EDIN-280425

Working Hours Full-time

Location Edinburgh

Salary Competitive

Closing Date 30/06/2025