Job Description

Company Description

SGS is the world\'s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

• Job Title: Business Development Manager
• Job Type: Permanent
• Hours: 37.5 per week
• Job Location: Cramlington

Benefits :

At SGS we offer a competitive salary along with an extensive benefits packs including:

• 10% performance related bonus (discretionary and subject to eligibility criteria),
• Private Medical Cover
• 4-8% matching company pension contributions,
• 4x Life Assurance
• 24 days Annual Leave (increasing with service) plus bank holidays
• An additional day off for you Birthday
• Discounted Gym Membership
• Retailer Discount
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Health & Wellbeing initiatives

Main Purpose of Role

Selling SGS services related to food testing to generate new customers and new profitable revenues in line with the UK Responsible Sales & Marketing Policy.

SGS services include supporting customers compliance with the relevant regulatory and legislative standards and brand protection for food retailers, processors, and food services across the following sectors: Microbiology Testing, Nutritional Chemistry, Allergen Testing, Contaminants Testing, Investigative DNA Platform Services, Molecular platforms Services, Advisory Services, Retail Surveillance/Due Diligence.

Key Accountabilities:

• To identify, contact and develop new customers who have never previously traded with SGS
• To identify new opportunities within existing customers and re-engage lapsed customers
• To present SGS products and services to potential new, existing, and lapsed customers
• To create compelling business cases to encourage customers to place work with SGS
• To generate new business revenues for SGS to meet budgetary and strategic goals
• To maintain and develop personal knowledge and industry expertise
• To stay ahead of market trends, utilizing professional membership and trade associations
• To identify and react to new and developing market, competitor, and regulatory developments to ensure SGS takes advantage of all market opportunities
• To work collaboratively with colleagues promoting SGS services, across businesses and service
• To work with SGS CRM systems, updating contacts, activities, opportunities, and successes within required timescales, in accordance with the UK Responsible Sales & Marketing Policy.
• Ensure full compliance with the Company\'s Code of Integrity, and act in accordance with SGS UK\'s Equality & Diversity Policy and ensure others do so.

Qualifications

How to be a successful candidate

Essential

• In depth understanding of the market or a similar transferrable market sector
• Strong sales focus with a drive to succeed identifying and securing new business
• Excellent interpersonal skills, able to develop positive working relationships at all levels
• Excellent communication skills; verbal, written, listening and presentation
• Able to present a high degree of professionalism at internal and external meetings
• Able to work in a consultative way in a service lead environment
• Agile thinking, able to handle a broad range of topics and understand diverse customer needs
• Able to work under own initiative and with a high degree of autonomy
• Significant experience in a highly technical B2B environment
• Experience working in an environment aligned to the technical aspects of this role
• Experience working successfully within a performance measured CRM based sales environment

Desirable

• Experience with budgeting and sales forecasting
• Proven track record of delivering Customer Service Excellence

Qualifications

• Sales qualification, or time served to demonstrate experience
• Educated to degree level (or equivalent) in a relevant scientific, technical, engineering discipline
• Project Management qualification such as Prince2, Six Sigma, CAPM, PMP
• Customer Service qualification such as NVQ, Practitioner, Institute of Customer Service

SGS