Job Description

Are you an experienced Business Architect who is passionate about making a difference?

We currently have a fantastic opportunity for a Business Architect to support our expanding Enterprise Architecture team on a permanent basis.

This is an exciting new role within the team, to support the Group to create clear and efficient ways of working through high quality processes, holistic service design and embracing the use of data and technology. The design of products and solutions is based upon strong CCX (Customer and Colleague Experience), bringing together process engineering and solutions based upon Microsoft cloud technologies and line of business solutions.

This is a varied role where you will establish a holistic view of the business, considering how people, process, and technology work together to deliver the current-state and future-state enterprise architecture as a fully connected organisation, as articulated through strategically aligned and recently refreshed Target Operating Models.

You will also work closely with stakeholders and customers to provide service design capabilities to the evolution of our processes and products, as we seek to embrace new and efficient ways of working which offer an excellent, modern customer experience, whilst keeping us legislatively compliant and lean in our operations.

Some of the things we are looking for:

Proven experience in a similar position with a broad and deep knowledge of the operations of a modern housing association (including the legislative challenges within the sector)

Experience of process design and customer experience/journey mapping

Experience of working with target operating models to define current/future state of the services provided

Excellent interpersonal skills with the ability to listen, reflect and influence key decisions

Previous experience of developing and implementing operational plans

While this role is home based, you should have the ability to travel to Group offices and other locations occasionally as required. Our Group offices are located at Birmingham Business Park, Solihull and Central Park, Worcester. Any required travel will be reimbursed in line with the current inland revenue mileage rates

Some of our great benefits include:

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave

Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts

Health Cash Plan worth up to \xc2\xa31700 p/a with cashback for dental, optical, physio and complementary therapies and more

Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)

Learning and Development opportunities

Salary sacrifice electric vehicle scheme and cycle to work scheme

Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the place for you then we\xe2\x80\x99d love to hear from you. If you would like any further information on the role or would like to arrange an informal chat, please feel free to contact Richard Hawkes (Enterprise Architect) via email:

We aim to hold interviews for this role via Microsoft teams on Friday 15th September 2023 and will contact you to arrange a suitable time once successfully shortlisted.

We do not require recruitment agency support at this time - all speculative CV\xe2\x80\x99s will be treated as a direct application.

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people\xe2\x80\x99s lives.

You will join the largest social housing association in the Midlands. We\'re much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

Platform Housing Group