Job Description

Fully remote in the UK, ROI or EU.

For Northern Ireland employees (2-3 days per week in the office)

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Background:

At Diaceutics we believe that every patient should have access to the right treatment at the right time

.

We provide the world's leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX - The Diagnostic Network.
DXRX is the world's first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

Position Summary:

Diaceutics' Insight Solutions (IS) Division engages with pharmaceutical customers as thought partners to deliver valuable insights using our multi-modal DXRX data platform.
The Business Analytics (BA) Lead within Insight Solutions is crucial for success. The individual will manage a BA team of customer-facing consultants, ensuring high-quality engagements and demonstrate the value of Diaceutics' data products and platform. Experience in Life Sciences and performing analytics on US healthcare claims, pharmacy, EHR, and diagnostic data are required. An authentic leader and player-coach who demonstrates and fosters client-centric thinking, data curiosity, and attention to detail will excel in this role.

Duties and Responsibilities:

Be a resource and point of escalation for the team internally and externally
Coach and encourage the team to ensure clients utilize and gain maximum value from Diaceutics data; performing previews to ensure deliverables are high quality
Drive excellence in customer management through stakeholder mapping exercises and plans to engage, communicate, and secure renewalsUnderstand client needs and help team translate them into Diaceutics solutions via accurate scoping and clear proposal and SOW development
Advance efforts to scale through automation, digital transformation, and subscription-based product and dashboard delivery models
Apply critical thinking and problem-solving to identify improvements, develop new processes, and ensure adherence and best-in-class operational performance
Conduct common line management tasks, enabling the day-to-day operations of the team (e.g., performance and time management, travel & expenses, resourcing)
Advise the team in supporting business development efforts, helping to identify opportunities that would expand use of Diaceutics data across pharma accounts
Utilize internal systems to track key business metrics for team (e.g., SalesForce)
Collaborate with other team leads to drive operational excellence towards targets
Support operational planning, performance, and execution of departmental strategy
Ability to travel internationally to meet customer and business needs
Other duties as assigned

Key Attributes Required:

Knowledge

: Hands on knowledge of US healthcare claims, EHR, pharmacy, and diagnostic real world data; knowledge of the US healthcare system; knowledge of Life Science companies

People Skills:

Demonstrated career progression, leadership development, and people management of remote teams in complex, high pace environments

Customer Service / External Impact:

Ability to grow key accounts while keeping customer centricity top of mind

Initiative and Independence:

Evidence of independent work to drive successful outcomes

Knowledge and Specialist Skills:

Education

- Bachelor's degree in a relevant scientific field, required. Advanced degree in business, desirable.

Experience

- Minimum 5+ years of proven experience leading customer facing teams to deliver real world data to pharma via SaaS or analytics platforms (e.g., Tableau, PowerBI, Sigma)
5+ years experience of leading and managing a team, including performance management.
Computer and software Knowledge and Skills - Proficient in Microsoft Office Suite, skilled user Excel and Powerpoint

Life at Diaceutics:

We are a multi-cultural, diverse team spanning 16 countries around the world. One thing we all have in common is that we are dedicated people who are passionate about patient outcomes. All of our employees work remotely or in a hybrid model and we collaborate together as a global community.
At Diaceutics, we live by our values, The Diaceutics EFFECT. Diaceutics community is

E

mpowered to explore new ideas and paths, and to develop new solutions for our pharma clients and lab partners. By applying

F

oresight, innovative and entrepreneurial skills we can lead at the forefront of Precision Medicine.

F

un is what makes life working at Diaceutics so special as it is the fuel of what we do, both internally and externally. Special care for

E

mpathy allows us to create an open environment for working together, being listened to and understood, even when working remotely.

C

ommunication has a special place at Diaceutics, being key across all our interactions, where we assume positive intent which leads to widespread

T

rust across our community.
We hire smart, fun people who care about our mission and about each other. Some interesting points about us:
Competitive salary and attractive bonus scheme
Training and development opportunities
Remote / Virtual Working
Flexible Working incl. Flex Day Programme
Share Incentive Plan
Increase of Annual Leave with tenure
Pension
Healthcare (including Vision and Dental) and Additional Benefits e.g. Employee Assistance Programme
Life Insurance
Group Income Protection
Enhanced Maternity and Sick Pay Provisions
Robust Performance Management Framework and Individual Development Plan
Generous Staff Referral Scheme
Dedication to positive working culture with regular health and wellbeing activities and annual company get together

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Department

Insight & Engagement Solutions Division - Account Business Analyst Team

Locations

Belfast Headquarters, Europe

Remote status

Hybrid

Employment type

Full-time

Employment level

Professionals

About Diaceutics

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At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world's leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX - The Diagnostic Network.