Instron is a global organization that designs, manufactures, sells and services materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
Job purpose
The Business Analyst is responsible for supporting the organization in maximizing the value it receives from its investment in enterprise software and line-of-business applications. The BA is a liaison between departments (the business end of the organization) and the providers of services. Principally the BA will interface with Super Users or Managers in the business user community in the pursuit of process improvement, simplification or change.
The BA will develop a strong understanding of Instron\'s business processes and of the software being used in the enterprise. The BA is a key contributor to and major driver of the ongoing improvement and simplification of Instron\'s business processes.
In addition, the BA helps developing and maintaining software solutions. The trend for software solutions is away from large home-grown applications towards the configuration of third-party applications, the development of integration solutions, and the development of small applications that support human workflows.
The BA is a key player in the governance of the worldwide business processes as they apply to the ERP systems and their interfaces.
Key Tasks & Responsibilities
The BA objective is to provide assistance to Define, Develop, Maintain, and Support users, in the business system across all Instron functions and sites globally. This work is done through highly collaborative, cross-departmental effort in which the BA responsibility is to develop technical configuration models and potential solutions, and to drive the implementation of the decisions that follow. Developing and implementing policies and procedures to ensure that systems support the organization\'s business requirements and meet the needs of end users.
The primary responsibilities of the BA are: * Analyzing business needs and identifying business problems
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