Job Description

As the

Buildings Manager

for our newest location in Orpington, you will play a vital role in shaping and launching a dynamic makers and creative studios that reflects the unique needs of this community. Unlike our standard FOUNDRY offering, Orpington is all about

community-building, member engagement, and creating a thriving hub from the ground up for businesses, creatives and makers

.

During the

pre-opening phase

, you'll take the lead on

site viewings, outreach, and building relationships

with local businesses and potential members, ensuring a strong launch. Once operational, you'll be the driving force behind an

exceptional member experience, seamless daily operations, and a vibrant, engaged community

.

This is a hands-on leadership role where

adaptability, initiative, and relationship-building

are key. No two days will be the same--you'll be overseeing the space, hosting prospective members, planning events, and ensuring the site always feels welcoming and "showroom ready."

Key Responsibilities

Pre-Opening Phase

Drive

community engagement and awareness

, building relationships with potential members before launch. Conduct

viewings and tours

, showcasing the space and securing commitments from new members. Gather feedback from prospective members to shape the space and offerings.

Building & Site Operations & Management

Oversee daily operations, ensuring the site runs efficiently and meets

safety and compliance

standards. Lead on

facilities and maintenance

Maintain a

high standard of presentation

, ensuring the space is always "showroom ready." Work closely with suppliers and contractors to ensure smooth operations.

Sales & Membership Growth

Support with conducting

tours and sales conversations

with prospective members, understanding their needs and converting leads into sign-ups. Collaborate with the wider team on

pricing strategies and occupancy targets

. Track and report on

sales performance, membership retention, and space utilisation

.

Community & Member Experience

Act as the

main point of contact

for members, ensuring they feel supported and valued. Organise and support

community initiatives and events

to foster engagement and networking. Proactively gather feedback and implement improvements based on member needs.

Reporting & Performance Tracking

Provide

monthly and quarterly reports

on key metrics such as membership numbers, retention, revenue, and community engagement. Use data to inform decisions and drive continuous improvements in the space.

Leadership & Team Management

Lead and support your team ensuring they are motivated and performing effectively. Delegate tasks efficiently while maintaining high operational and service standards. Set clear expectations and track team performance against key business objectives.

Who You Are

We're looking for someone who is:

?

Sales-Savvy

- Confident in selling the space, handling inquiries, and closing deals.
?

Charismatic & Engaging

- A natural relationship-builder who makes people feel welcome.
?

Resilient & Adaptable

- Calm under pressure and quick to problem-solve in a growing space.
?

Detail-Oriented

- You notice the small things that make a big difference in presentation and experience.
?

Service-Driven

- Passionate about delivering an exceptional experience for members.
?

Community-Focused -

Passionate about bringing people together and creating a vibrant environment.

?

Leadership-Minded

- Capable of guiding and motivating a team.

This role is perfect for someone who enjoys

blending sales, operations, and community-building

to create a thriving workspace.

If you're excited about

launching and shaping a thriving creative space in Orpington

, we'd love to hear from you!

Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Free parking On-site parking Transport links
Schedule:

Monday to Friday
Education:

Bachelor's (preferred)
Experience:

Operations management: 2 years (preferred)
Work Location: In person