Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.


Job Title:

BI/Performance Analyst - Regional Client Account

Position Overview

We are seeking an experienced and innovative Senior BI/Performance Analyst to join our high-performing team, focusing on a strategic regional client account. This role will be pivotal in transforming complex data into actionable intelligence, driving performance optimization, and enhancing client value proposition. The ideal candidate will blend advanced analytical skills with business acumen to deliver insights that shape strategic decisions and operational excellence.

Key Responsibilities

Advanced Data Analytics and Predictive Modeling

Develop and implement sophisticated statistical models and machine learning algorithms to forecast trends, predict outcomes, and identify opportunities for performance enhancement Utilize advanced analytics techniques such as regression analysis, time series forecasting, and clustering to extract deeper insights from multifaceted datasets Design and execute A/B tests to optimize strategies and validate hypotheses

Strategic Performance Analysis and Optimization

Conduct in-depth analysis of KPIs, benchmarking against industry standards and historical performance Perform multi-dimensional analysis to uncover hidden patterns and correlations in client data Develop and maintain a comprehensive performance measurement framework, aligning metrics with client's strategic objectives Lead root cause analyses for complex performance issues, proposing data-driven solutions

Business Intelligence and Data Visualization

Architect and implement end-to-end BI solutions, from data integration to front-end dashboards Create interactive, dynamic dashboards and reports using advanced features of BI tools (e.g., DAX in Power BI, LOD calculations in Tableau) Design and maintain a centralized data warehouse, ensuring data integrity and accessibility Implement data governance practices and ensure compliance with data privacy regulations (e.g., GDPR, CCPA)

Client Relationship and Consultative Insights

Act as a trusted advisor to senior client stakeholders, translating analytical findings into strategic recommendations Conduct regular performance review sessions with clients, presenting complex analyses in an accessible manner Anticipate client needs and proactively propose data-driven solutions to emerging challenges Collaborate with account managers to develop data-backed strategies for account growth and retention

Cross-functional Collaboration and Knowledge Sharing

Lead cross-functional projects, coordinating with IT, operations, and client-facing teams to implement data-driven initiatives Mentor junior analysts, fostering a culture of analytical thinking and continuous learning Contribute to the development of best practices and standardized analytical methodologies across the organization Participate in industry conferences and internal knowledge-sharing sessions to stay abreast of emerging trends and technologies

Innovative Solutions Development

Identify opportunities for new data products or services that can add value to the client relationship Prototype and pilot innovative analytical solutions, leveraging technologies such as IoT, AI, or blockchain where applicable Collaborate with the product team to integrate analytical insights into existing service offerings

Required Qualifications

Master's degree in Business Analytics, Data Science, Statistics, or a related quantitative field 5+ years of experience in a BI or advanced analytics role, preferably in a client-facing environment Expert-level proficiency in SQL, R or Python, and BI tools (e.g., Power BI, Tableau) Strong understanding of statistical concepts and their practical applications Demonstrated experience in managing large-scale data projects and implementing BI solutions Excellent communication skills with the ability to convey complex technical concepts to non-technical audiences Proven track record of delivering high-impact analytical projects that drive business value

Preferred Qualifications

PhD in a quantitative discipline or MBA with a focus on analytics Experience in the real estate, facilities management, or related industries Certification in relevant areas (e.g., AWS Certified Data Analytics, Google Data Analytics Professional Certificate) Familiarity with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Azure) Experience with data visualization design principles and storytelling techniques Knowledge of agile methodologies and project management

Key Competencies

Strategic thinking with the ability to link analytical insights to business outcomes Intellectual curiosity and a passion for solving complex problems Resilience and adaptability in a fast-paced, client-centric environment Strong ethical standards and commitment to data integrity and privacy Entrepreneurial mindset with the ability to identify and pursue new opportunities Excellent stakeholder management skills, able to influence at all levels of the organization

This role offers a unique opportunity to leverage cutting-edge analytics to drive transformational change for our regional client account. The successful candidate will be at the forefront of data-driven decision making, shaping the future of our client relationships and contributing to the strategic direction of our analytics capabilities.

About JLL

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We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.