Job Description

We are looking for three Billing Support Partners, to join our team working in a fast-paced environment providing support to our European members on a temporary basis, during our Annual Billing season. The ideal candidates will have competent computer and data entry skills, office experience and a high level of attention to detail, effective organisational and communication skills (both written and interpersonal) and experience of providing excellent customer service. ESSENTIAL JOB FUNCTIONS

• Processing and setting up direct debits on the company\xe2\x80\x99s internal system

• Processing Credit/Debit card payments

• Receiving all cheque payments and processing payments in the system, in addition to preparing and sending batches to the bank

• Communicating with members by telephone, email or post

• Recording, sorting and distributing all incoming/outgoing post

• Data entry onto the company database

• Sending Advance Notices and Loan Agreements in the post when new direct debits have been setup in the system

Qualifications EXPERIENCE

• Prior experience working in an office environment using Microsoft applications

SKILLS & ABILITIES

• Computer proficiency in Microsoft Word, Excel, Teams and Outlook

• Excellent customer service skills

• Effective communication skills

• Excellent attention to detail

• Maintaining a high level of focus although there may be both interruptions and distractions

HOW TO APPLY To apply please send your CV to ukrecruitment@diamondresorts.com. JOB TYPE

• Full-time, Temporary

BENEFITS

• Benefits that support Team Member health and financial wellbeing, including eligibility to an Employee Assistance Programme giving employees 24-hour access to unlimited 1-2-1 counselling, wellbeing support and guidance

• Hotel discounts for Team Members, family, and friends

• An open-minded culture committed to diversity and inclusion

• Career Progression through online learning and training programmes

• Encouraging networking with colleagues

• Access to discounts and savings across major retailers through our perks at work scheme

SCHEDULE

• 37 hours per week

• 8.5 hour shifts (including 1 hour unpaid break)

• 5 days over 7, between the hours of 8am-8pm

WORK LOCATION

• This role will be office based