Job Description

Location:

Tullyalley Shopping Centre, Churchbrae.

Hours:

Flexible shifts available, including days, evenings, and weekends
(shops open 9:00am - 9:30pm Mon to Sat, 10am - 8pm Sunday)

Salary:

Starting at minimum wage+ , regular increases with experience

About the Role:

We are looking for a dependable, organised, and customer-focused individual to join our friendly betting shop team. This role suits someone who enjoys a dynamic, lively environment where no two days are the same. Full training is provided -- no prior betting shop experience is necessary.

Responsibilities:

Greet customers and deliver excellent customer service Take and process bets using our bespoke computer systems (training provided) Operate the cash register, handling transactions accurately Maintain a clean, organised, and welcoming shop environment Uphold shop presentation standards at all times Manage customer queries and complaints professionally and calmly Upsell additional products and services where appropriate Communicate effectively with both customers and colleagues Handle occasional busy periods with a calm, focused attitude

Ideal Candidate Attributes:

Strong organisation skills and attention to detail Self-motivated and able to work independently as well as part of a team Quick learner, adaptable to new systems and processes Excellent communication skills; able to build positive relationships easily Comfortable dealing with challenging situations in a professional way Interest in sports is an advantage (but not essential - full training provided) Excellent phone etiquette. English language speaking and listening

What We Offer:

Competitive pay, with increases based on experience Full training and ongoing support A lively, dynamic workplace where you will develop communication and risk management skills

No prior betting shop experience needed -- we value reliability, professionalism, and a willingness to learn.

If you take pride in your work, enjoy a fast-paced environment, and want a stable, rewarding role, we would love to hear from you.

How to Apply:

Please submit your CV via email: May25-Tullyalley@tommyfrench.com
and a short covering note highlighting your relevant experience and why you would be a good fit for the role.

Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: 28 - 38 per week

Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person

Reference ID: May25-Tullyalley@tommyfrench.com