Job Description

Bar Staff Team Member / Bartender who has excellent interpersonal and customer service skills with the ability to professionally meet and greet customers in a polite and friendly manner is required for the Food and Beverage department of a well-established and prestigious private members club based in South West London.

SALARY: \xc2\xa325,440 per annum + Benefits (see below)

LOCATION: South West London

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week, to include day, evening, and weekend shifts

JOB OVERVIEW

We have a fantastic new job opportunity for a Bar Staff Team Member / Bartender who has excellent interpersonal and customer service skills with the ability to professionally meet and greet customers in a polite and friendly manner.

Working as a Bar Staff Team Member / Bartender you will be required to welcome customers in a positive, polite, and professional manner, aiming to provide complete customer satisfaction.

As a Bar Staff / Bartender you will preferably have previous industry experience with exceptional customer service skills with a \xe2\x80\x98can do\xe2\x80\x99 approach to your work.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as a Bar Staff Team Member / Bartender will include:

• Create 100%-member satisfaction through providing a \xe2\x80\x98yes I can\xe2\x80\x99 attitude and exceeding members expectations

• Follow the 8 steps of service training to ensure 100%-member satisfaction in Food & Beverage service

• Ensure adherence to set standards for all Food & Beverage service

• Follow and complete cleaning schedule as requested to ensure all storerooms, corridors and the bar area are kept to the highest of standards

• Learn and understand the food and drinks being served to be able to talk to Members about the products and to \xe2\x80\x98Upsell\xe2\x80\x99 as and when possible

• Set-up and refresh when necessary, the Members bar, piano bar, function room or any other areas as required

• Adhere to opening and closing procedures when on the rota for those shifts

• Handle cash and take payments for goods in accordance with club procedures

• Ensure Members follow the Members bar rules & regulations or ensure a senior member of the team is aware of any breaches

• Stocking up, stock rotation, beer line cleaning, pre / post service preparation

• Ensure you adhere to all legislative and company fire, health & safety and security guidelines

• Attend daily pre-shift meetings to discuss the day\xe2\x80\x99s upcoming events in detail, special requests, and product development

• Ensure the correct uniform and name badge are worn at all times

• Actively participate in departmental meetings

CANDIDATE REQUIREMENTS

While full training will be given the ideal candidate will possess the following qualifications and competencies:

• Trustworthy & reliable

• Experience in an events environment is desirable but not essential

• Ability to use your own initiative

• Good customer care skills including respecting internal external customers

• Excellent attention to detail

• Strong team player & good communicator

• Good time management skills

• Professionally well groomed

BENEFITS

• Overtime paid at the rate of time and a half
• Meal whilst on duty
• Uniform
• 2 additional life leave days per annum
• Referral scheme
• Generous company pension after a qualifying period
• Staff Fund paid twice yearly after qualifying period
• Use of Club\xe2\x80\x99s sports facilities on working day following qualifying period
• Parking
• Death in Service of 4 x salary
• Ongoing training and development
• Career pathway

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV\xe2\x80\x99s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P10834

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