Job Description

Contract Type - Bank



Hours - To cover annual leave and sickness in office hours Monday - Friday 08:00-17:00



Base - Scarborough



York Teaching Hospital Facilities Management are seeking to appoint an ID and Car Parking Administrator to join the Estates & Facilities teams across York and Scarborough Hospitals.



You will be joining in exciting times as we have just implemented new car parking equipment across all sites and a new staff permit system.



We are looking for someone who has excellent customer service skills and has the willingness to help everyone they come in contact with.



The role is part of the ID & Car Parking function and working alongside and reporting to the Deputy Recourses Customer Service Manager, you will be providing professional administrative support to the Deputy Recourses Customer Service Manager and the wider admin team. This involves covering the hospitals requirement for producing NHS identification passes and parking permits, whilst also handling other general car parking and door system enquiries, including any additional admin functions, indicative of this pay banding.



This post will provide an opportunity to further develop your knowledge and skills and we are looking for someone who will want to progress their career.



Please be advised that this vacancy may close prior to the closing date stated due to the high level of applications it may attract. If you would like to apply, please submit your application promptly to avoid disappointment.



You will be required to work as part of a team but also exercise initiative on your own within set parameters. We are seeking a person with good attention to detail and with excellent organisation and filing skills.



The role is customer facing and does require you to demonstrate excellent customer service skills and rapport. You are also required to create positive working relationships with the departments within the trust. You will deal with a wide range of queries and this will need to be done effectively, within a fast paced environment.



Previous administration/secretarial experience would be preferred, and you should have the enthusiasm and willingness to learn quickly. You will have a professional approach to your work and will have excellent written and verbal communication skills. Prior experience in handling cash and following financial policies would also be preferred.



Previous experience using electronic systems such as creating ID Badges or monitoring restricted access systems would be beneficial although full training will be provided. The post holder may also be required to attend meetings and take minutes.



The successful candidate must be computer literate preferably in word documents, excel spreadsheets, management structures and PowerPoint.



Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants



A variety of different types of paid and unpaid leave covering emergency and planned leave



Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme



NHS Car Lease scheme and Cycle to Work scheme



An extensive range of learning and development opportunities



Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers



For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment:

job description.



Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.



Working for the Trust



Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.



Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net.



As p art of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.



YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy, and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health's standard Plan for staff on bank contracts or employed in Band 4 or above.



Armed Forces Friendly Employer



We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.