Job Description

Are you ready to make a difference in healthcare management? We are looking for a dynamic and experienced individual to join our team as a Service Manager within Geriatrics.



Working in partnership with the General Manager, the Service Manager manages a defined area of responsibility providing managerial leadership, expertise and operational support to staff within the area of management.



The Service Manager will work with the General Manager with a particular focus on the operational performance of the service to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Division's strategic objectives.



Responsible for overall safe and smooth delivery of identified services as set out in the Trust business plan and national service frameworks.



The post holder is responsible for delivering relevant performance targets and metrics, including clinical outcome objectives and service line reporting.



We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures ; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.



We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the 35m we need to transform the A&E at Queen's and get rid of corridor care.



Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.



These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.



The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes . We're proud to be a London Living Wage employer.



We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.



For further information on this role, please see the attached detailed and Person Specification.



The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.



Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.



All new staff appointed at the Trust are subject to a probationary period.



Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.