Job Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we\xe2\x80\x99re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world\xe2\x80\x99s most trusted financial group, it\xe2\x80\x99s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG (Mitsubishi UFJ Financial Group) is one of the world\'s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vision to be the world\'s most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG\'s global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information - mufgemea.com.

Main Purpose of the Role

The KYC MI team is part of the Client Management Services (CMS) team and is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralised 1st line support team, providing support to both MUFG Bank London and MUFG Securities.

CMS supports all front office areas throughout EMEA across Bank and Securities with responsibility and effective oversight of circa 7,000 existing counterparts.

This role is to support Deputy Head of Client Management Services with the build-out and and management of a KYC Management Information Centre of Excellence, including planning and execution of the related activities across the required business lines.

This individual will be a key focal point across the CMS team as the SME for KYC MI & Reporting and will be required to support team governance including procedure updates, control attestations, updates on risks and issues and creation of project / team updates for various forums as required.

Key Responsibilities:

In this role you will be responsible for:

• Work as part of a centralised team to produce, design, implement and support the production of key KYC MI reporting to internal stakeholders and Senior Management Teams/Forums
• Support the day-to-day production & of KYC MI and ensure these are published within agreed timeframes
• Maintain and publish KYC MI reporting & associated presentations for analysis across the CMS Team and for various Senior Management Forums
• Aid in MI preparation to create, develop, and publish a suite of Management Information reports \xe2\x80\x93 both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to an exceptional standard
• Proactive in identifying Data Quality Issues and driving both tactical and strategic data remediation (both for MUFG Bank and MUFG Securities)
• Identifying opportunities for improving our end-to-end customer experience
• Identification of key dependencies, stakeholder engagement through to resolution
• Interact & communicate effectively at all levels and build strong working relationship on an ongoing basis with business and IT partners
• Develop internal controls and metrics to continuously monitor trends and data quality; implement processes to detect, correct and prevent invalid data or errors
• Drive decisions to ensure optimal solutions are based on both commercial and business requirements
• Support continual deep dive and trend analyses of data to provide Senior Management with key insights
• Support strategic projects to enhance the MI Reporting capability

Skills and Experience:

Functional / Technical Competencies:

• Proficiency in MS Office with Advanced Excel (Power BI, Power Query, VBA)
• Strong analytical skills to interpret large sets of data
• Problem solving skills
• Excellent attention to detail
• A methodological and logical approach
• Accuracy and attention to detail
• Tangible experience of running data and MI initiatives within a complex organisational structure, with the ability to demonstrate successful outcomes
• Ability to communicate effectively to key stakeholders at all levels
• Broad knowledge of investment and corporate banking products and services and how they impact or support clients across sectors / regions
• Ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Experience/knowledge in MI Platforms such as Power BI
• Demonstrates initiative especially in a matrix organization

Work Experience:

• One or more of the following is essential:

• Experience of working in a MI Team (preferably with KYC data) with a good understanding of the importance of Data Quality
• Experience in Front Office (1LoD) management environment working with a team of data analysts
• Experience within Corporate & Investment Banking, Capital Markets or Securities and exposure to related entities is essential

Education / Qualifications:

• Degree level education in relevant subject (e.g. finance, maths, physics etc.) (Beneficial)
• Other beneficial qualifications (e.g. MBA, CFA, etc.) (Beneficial)

Personal Requirements:

• Strong numerical skills
• Excellent communication skills
• Ability to work autonomously
• Results driven, with a strong sense of accountability
• A proactive, motivated approach
• Excellent attention to detail and accuracy
• The ability to operate with urgency and prioritise work accordingly
• Strong decision making skills, with the ability to demonstrate sound judgement
• A structured and logical approach, also demonstrating creativity and innovation in solution forming
• Strong problem solving skills with a \xe2\x80\x98think outside the box\xe2\x80\x99 attitude
• Excellent interpersonal skills with proven ability to foster strong relationships and manage senior stakeholders
• The ability to manage large workloads and tight deadlines
• A calm approach, with the ability to perform well in a pressurised environment
• Strong teamwork skills and enjoys working within a collaborative culture
• Sound knowledge of MS Access Database including calculated fields queries and Macros, Modify SQL Developer queries, Excel Macros including VBA coding
• Knowledge of KYC policy, procedures & process
• Analytical mindset to resolve issues in a variety of complex situations
• A team player who will implement initiatives effectively and motivate others to contribute
• Ability to support a cross-functional project team with varied disciplines
• Strong analytical, problem solving, project management and people management skills
• Ability to work independently and under pressure to manage deadlines
• Track record of success in delivering high quality work in a fast paced and dynamic environment
• MIS and metrics and efficiency analysis skills

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

MUFG Investor Services