Job Description

Role : Associate Manager - Client Services/ Associate Director
Technology : Sales and Client Relationship Management - Telcom domain (Mandatory to have)
Location : London
Compensation : Competitive (including bonus)

What will you do?

• As an AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (HUNTNG) for Openreach ( https://www.openreach.com/)
• Net New target for next FY 2023-24 : 14 Mil GBP ( H2 i.e 6 months is grooming , settling and take off time )
• Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement
• Client relationship management - managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
• Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
• Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
• Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
• Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing )
• Provide necessary input for building alliances with relevant product / service vendors

Qualifications:

• Track-record of successfully farming business solutions and client management in Telecom
• Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams\' desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Role Designation

2816AAMCS Associate Manager - Client Services

Interest Group

Infosys Limited

Role

Associate Engagement Manager

Company

ITL UK

Skillset

Domain|Sales|Sales Execution

Infosys