Job Description

About The Role

Job Title: Assistant Shop Manager

Job Location: Greenwich

Salary: \xc2\xa324,253 per annum, pro rata (inclusive of Inner London weighting)

Hours: 7 per week
Contract Type: Permanent

Are you a retail superstar who is passionate about helping make a difference?

We are looking for a dynamic Assistant Shop Manager to join our friendly charity shop team in our Greenwich shop. This incredible opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Join us in our mission to create a world where kindness knows no bounds!

"I\'m not delivering to a profit target to enhance someone\'s personal wealth. I\'m making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

Helping people in crisis begins at your local charity shop. Full of clothing, accessories, gifts, and our shops are home to everything from vintage gems to preloved fashion. Our team can\'t wait to welcome you, you\'ll be learning from a team of experts and will have endless opportunities to learn and grow. Are you ready to take on this exciting new role?

A day in the life of an Assistant Shop Manager will involve:

• Collaborating with the shop manager to run a profitable, customer-focussed shop that is the \'window of the British Red Cross\' on the high street.

• Working on the shop floor, to coordinating activity \xe2\x80\x9cbehind the scenes\xe2\x80\x9d, no two days are the same.

• Fostering a brilliant shopping environment and provide an excellent customer experience in store.

• Working collaboratively with the shop manager, you\'ll oversee a team of dedicated volunteers, delivering their induction, management, and development.

To be a successful Assistant Shop Manager, you\'ll need:

• You\'re a retail superstar with the experience and know-how from working in a shop environment.
• You\'re a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• You\'re commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills.
• You\'re a flexible worker.

The closing date for applications is 23.59 on the of 29th August 2023. Please note, we reserve the right to close applications early, given high volume.

In return for your commitment and expertise, you\'ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis

About The Candidate

About The Company

British Red Cross