Monday to Friday, 9:00 AM - 5:30 PM (37.5 hours per week, including 1-hour lunch break)
About the Role
We are seeking a detail-oriented and proactive
Assistant Property Manager
to join our Block Management team. This role offers an excellent opportunity to develop your career in property management, working closely with a Property Manager to oversee residential and commercial blocks. You'll be responsible for ensuring smooth day-to-day operations, compliance with legal obligations, and high standards of customer service for residents and leaseholders.
Key Responsibilities
Act as a first point of contact for leaseholders, residents, and freeholders
Assist with managing service charge budgets, reconciliations, and financial reporting
Help prepare and issue service charge demands and end-of-year accounts
Log, prioritise and coordinate maintenance requests and repairs
Obtain quotes and liaise with contractors and surveyors
Conduct regular property inspections and ensure compliance with H&S and fire regulations
Maintain accurate records of maintenance activities and contractor performance
Support Section 20 consultations for major works and long-term agreements
Organise and attend resident and directors' meetings and AGMs
Assist with resolving leaseholder disputes in a professional manner
Distribute important notices and keep communication clear and timely
Keep up to date with property legislation, lease obligations, and industry best practices
Qualifications and Experience Required
Essential:
Previous experience in a property management or lettings support role (preferably within block management)
Strong understanding of leasehold management and service charge administration
Familiarity with Section 20 consultation requirements under the Landlord and Tenant Act 1985
Excellent communication and interpersonal skills
Strong organisational and administrative skills with attention to detail
Confident using Microsoft Office (Word, Excel, Outlook)
Comfortable using property management and maintenance platforms such as Qube PM, Propman, Blockman, Fixflo, or similar systems
Desirable:
IRPM qualification or working towards it
Experience handling compliance tasks such as fire risk assessments and H&S inspections
Understanding of relevant building regulations and planned maintenance programmes
Experience liaising with accountants and reviewing service charge accounts
What We Offer
Competitive salary of 28,000 - 30,000 per annum
Career progression and training opportunities
Supportive and friendly working environment
Exposure to a broad range of responsibilities within block management
If you are detail-oriented, client-focused, and keen to develop your property management career, we'd love to hear from you. Apply today!
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Benefits:
On-site parking
Schedule:
Monday to Friday
Work Location: In person
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