Job Description

Assistant Patient Care Coordinator (APCC)

We are looking for friendly, organised, and motivated individuals to join SCVC as

Assistant Patient Care Coordinators (APCCs)

. This is a fantastic opportunity to be trained in all aspects of cardiac test delivery and management, working alongside our experienced Patient Care Coordinators (PCCs).

About the Role

As an APCC, you will support the smooth and efficient running of our clinical services. You will be the first point of contact for many of our patients and play a vital role in their care journey. This is a customer-facing, multi-skilled role that offers hands-on experience in healthcare administration.

Key Tasks and Responsibilities

Reception duties: greeting and welcoming patients, offering refreshments and assistance where needed Checking patients in on clinic lists and ensuring all necessary documentation is complete (e.g. registration forms, insurance details, medication lists) Answering telephone calls and handling or forwarding messages via email Generating and sending invoices using Xero accounting software Booking and scheduling outpatient appointments and investigations in coordination with PCCs and secretarial staff Preparing clinic rooms for doctors, ensuring paperwork and clinic lists are ready, and restocking supplies as needed Scanning, processing, and forwarding incoming paper documents, emails, and faxes Providing basic hospitality, including offering beverages and assistance to patients Taking card payments using card machines or virtual terminals Performing general office and administrative duties

Working Hours

Shifts are scheduled Monday to Friday between 08:00 and 20:00 on a rotational basis.

Training & Development

Full training will be provided. APCCs who demonstrate skill and initiative will be well-placed to apply for Patient Care Coordinator roles as they become available.

Why Work With Us?

You will be part of a supportive, professional team that takes real pride in the care we provide. We are committed to creating a workplace that values integrity, collaboration, and inclusivity.

Our Philosophy

"We are dedicated to providing excellent patient-centred care through an environment rooted in integrity, inclusivity, and collaboration. Our guiding principles emphasise the treatment of all staff and patients with unwavering honesty, kindness, and respect. We recognise that the strength of diversity and the synergy of teamwork are essential for delivering unparalleled medical care."

Benefits:

On-site parking
Job Types: Full-time, Permanent

Salary: 13.33 per hour

Work remotely

No
Job Type: Full-time

Pay: 13.33 per hour

Benefits:

Company pension On-site parking Sick pay
Schedule:

8 hour shift No weekends
Work Location: In person