Job Description

We are looking for a highly motivated and enthusiastic person, with recent administrative/secretarial experience, to join our Ophthalmology Secretarial Team at Scarborough Hospital to provide support to the medical secretaries and their consultant teams.We are a welcoming, friendly, supportive, and inclusive team with a good work ethic. If you think you fit these criteria - read on...we look forward to hearing from you!Base: ScarboroughPART TIME: 30 Hours per weekMain duties of the jobExcellent administration/secretarial skills and audio-typing skills are vital, as well as a good understanding of customer relations since regular contact is required to deal with queries from patients, consultants, and GPs.You will be responsible for typing clinical and administrative letters, answering telephone enquiries, general administration tasks, as well as covering the Medical Secretaries during periods of absence.The successful candidate will be required to work well under pressure, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.You will also be required to work unsupervised and communicate with the Ophthalmology Consultants on a regular basis. A good, accurate typing speed is essential, and a knowledge of medical terminology would be an advantage. You will work closely with clinical and non-clinical staff with a patient centric approach. Previous/current NHS experience would be an advantage.About usOur benefitsWe offer a range of benefits to support our staff including:Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants27 days holiday rising to 33 days (depending on NHS Trust service)A variety of different types of paid and unpaid leave covering emergency and planned leaveConfidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance ProgrammeNHS Car Lease scheme and Cycle to Work schemeAn extensive range of learning and development opportunitiesDiscounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providersFor further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.Date posted21 February 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,071 to xc2xa325,674 a year per annumContractPermanentWorking patternPart-timeReference number419-7021419-AMS-CSDJob locationsScarborough HospitalWoodlands DriveScarboroughYO12 6QLJob descriptionJob responsibilitiesA full description of the role is available in the attachment: job description.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.Job descriptionJob responsibilitiesA full description of the role is available in the attachment: job description.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.Person SpecificationEducationEssential

• GCSE English Language, Grade C or above (or equivalent)
• Word processing skills - OCR II (or equivalent experience)
• Typing skills OCR II (or equivalent experience)

• Qualification or appropriate training in Customer Service

• Knowledge of office applications and procedures
• Minimum 6 months secretarial/administrative experience
• Experience of working in a customer focused environment
• Experience of using a variety of IT applications, including Microsoft Office

• Knowledge of medical terminology
• NHS Experience

• Effective communication skills, verbal and written
• Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated information whilst subject to frequent interruption
• High level of interpersonal skills, including sensitivity, diplomacy and empathy
• Excellent organisational skills

• Ability to exercise judgement and resolve problems

• GCSE English Language, Grade C or above (or equivalent)
• Word processing skills - OCR II (or equivalent experience)
• Typing skills OCR II (or equivalent experience)

• Qualification or appropriate training in Customer Service

• Knowledge of office applications and procedures
• Minimum 6 months secretarial/administrative experience
• Experience of working in a customer focused environment
• Experience of using a variety of IT applications, including Microsoft Office

• Knowledge of medical terminology
• NHS Experience

• Effective communication skills, verbal and written
• Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated information whilst subject to frequent interruption
• High level of interpersonal skills, including sensitivity, diplomacy and empathy
• Excellent organisational skills

• Ability to exercise judgement and resolve problems

NHS