Job Description

Pure Skin Clinic in Harrogate is a leading wellness and skincare clinic dedicated to providing exceptional client care. We specialise in advanced skin treatments and therapies, including hyperbaric oxygen therapy. We are looking for a friendly and professional Assistant Manager to manage the admin team, contribute to and coordinate the reception function, coordinate the administration and organisation of the clinic (including rota and stock control), and contribute to the overall growth of the Harrogate clinic .

Key Responsibilities:

Welcome and check in clients, providing a warm and professional first impression. Manage appointment scheduling and client inquiries. Manage the Clinic Concierge (receptionist) and Apprentices. Oversee general administration and logistics; ensuring that the clinic functions smoothly and in an organised manner Oversee stick control; ensuring that accurate records are kept and products that will be needed each day, week and month are ordered in good time Operate hyperbaric chambers safely and efficiently (training available). Assist clients before, during, and after their sessions. Contribute to growth and sales; proficiency in producing social media posts is advantageous
Requirements:

Prior experience in a customer facing role preferred. Some experience of managing people and / or functions advantageous Comfortable working in a clinical or wellness environment. Strong communication and interpersonal skills. Attention to detail and ability to multitask. Ability to maintain a professional and friendly demeanor. Strong organisational skills with the ability to prioritise tasks effectively is essential. Excellent phone etiquette and communication skills are essential. Ability to perform data entry accurately and efficiently. Competence in using computers for various administrative tasks. A proactive attitude with a commitment to providing outstanding service.
If you are passionate about wellness and enjoy providing excellent customer service, we'd love to hear from you!

Full and part time considered but a minimum commitment of 4 days a week is expected as this is a key role relied upon to ensure the clinic is always well organised and functions smoothly.

Job Types: Full-time, Part-time

Pay: 26,000.00-38,000.00 per year

Benefits:

Employee discount Flexitime
Work Location: In person

Application deadline: 01/05/2025