Job Description

Job Summary:

We are looking for a highly motivated and friendly individual, who thrives under pressure, to take on an Assistant Clinic Manager job with our small team at Reforme Medical ,a highly rated

(316, 5

Reviews on Google) Cosmetic Surgery Clinic in Whitchurch, Cardiff.
You will play a crucial role in the smooth running of the clinic and making our patient journey a 5experience.
The job requires a hands-on work ethic and a passion for hospitality. You will coordinate with the Clinic Manager and work across reception, admin, infection control, housekeeping and when required chaperoning duties.

The primary role will be to handle the reception and scheduling consultations, treatments and follow ups for our patients through our online system.

While prior

clinic management experience

is an advantage, if you are a

Dental Nurse

(with 1 year experience) or a

Beauty Therapist

(with NVQ 2 - 3) we would love to train you up into the role and help you up-skill and progress.

An ability to use cloud-based diary systems and familiarity with marketing on social media (Instagram, Facebook, Tik Tok) is essential.

We offer you a friendly work environment with a good salary and generous staff discounts.

Responsibilities

Greet and welcome patients in a professional and friendly manner

Handle enquiries, schedule consultations, treatments and follow ups.

Taking payments.

Assist with Social Media Marketing.

Maintain clinic supplies and inventory

Maintain Clinic Hygiene, Infection Control and Housekeeping.

Assist Clinic Manager with admin and clinical jobs.

Essential Qualifications

Excellent telephone manner.

Ability to use cloud-based diary systems and familiarity with marketing on social media (Instagram, Facebook, Tik Tok) is essential.

Team player.

Readiness to work in all roles from handling reception, clinic

management to chaperoning and maintaining clinic hygiene and

housekeeping.

Flexible approach to working.

Applicants must be over 18 years of age.

Additional qualifications:

- Excellent verbal and written communication skills

- Proficiency with Microsoft Word, Power Point and Social Media platforms.

- Previous experience working in a spa, medical or dental clinic is preferred

- Ability to handle confidential information with discretion

Benefits:

Highly competitive salary

Company pension

Employee discount for treatments and products

Free Parking

Schedule:

Day Shift

Clinic open from Tue - Fri: 10am - 5pm (7 hours/day)

Mondays are off.

Clinic is open on 1st Saturdays of the month: 10:30 am - 4:30pm (6 hours)

Flexibility to cover annual leave, sickness or to work longer hours if required is important.

Terms of employment:

Permanent (subject to satisfactory references, DBS check and a satisfactory completion of the probationary period)

PLEASE NOTE

:

Given that we are anticipating a high number of applications, we will only be able to reply to those candidates who have been invited for the interview stage.

We'll look at applications as we get them and schedule interviews based on that. To have the best chance, please apply soon. When you apply, please tell us when you could start working.

IF YOUR EXPERIENCE DOES NOT CLOSELY MATCH OUR REQUIREMENTS YOUR APPLICATION WILL NOT BE PURSUED.

Job Type: Full-time

Pay: 15.00 per hour

Expected hours: No less than 28 per week

Benefits:

Company pension Employee discount Free flu jabs Free parking Store discount
Schedule:

Day shift Weekend availability
Ability to commute/relocate:

Cardiff CF14 1DL: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 15/05/2025
Expected start date: 01/06/2025