Job Description

About the Role

As the Assistant Housekeeping Manager, you will support the Housekeeping Manager in overseeing the cleanliness, organisation, and overall functionality of the sites within the Nirvana Collection.


You'll lead a team to ensure that all our facilities meet the highest standards of cleanliness and comfort, helping to create unforgettable experiences for our guests.

(We reserve the right to close the job early if a suitable candidate is found).

What you'll do:


Key responsibilities of this role will include:

Assist in managing daily housekeeping operations, ensuring timely and efficient cleaning. Supervise, train, and motivate the housekeeping team to deliver exceptional service. Conduct regular inspections of guest rooms and public areas to ensure adherence to quality and safety standards. Collaborate with other departments to meet guest needs and resolve any service issues promptly. Manage inventory of cleaning supplies, linen, and equipment, and ensure proper maintenance. Conduct regular performance evaluations, providing constructive feedback and supporting and mentoring to encourage the development of individuals. Assist in managing budgets and controlling costs without compromising service quality. Handle guest enquiries and complaints related to housekeeping with professionalism and efficiency. Carry out general admin duties to ensure the smooth and efficient running of the Housekeeping Department.

What we're looking for


The successful applicant will be able to demonstrate:

Experience: Proven experience in housekeeping operations, preferably in a supervisory or management role. Leadership Skills: Strong ability to lead, train, and inspire a diverse team. Attention to Detail: A meticulous approach to cleanliness and presentation. Organisational Skills: Excellent ability to prioritise tasks and manage time effectively. Communication: Strong verbal and written communication skills. Demonstrates proficiency in IT systems and tools. Adaptability: Ability to thrive in a fast-paced, dynamic environment.

What we'll offer you

We offer generous benefits and rewards including:

Life Assurance (4 x Annual Salary) Membership to Nirvana Spa and Gym 108 Medical Cash plan
Contributory company pension scheme Paid breaks Company uniform Discounts on selected products Annual flu vaccine Company sick pay
Free on-site parking
( upon successful completion of probationary period)*

Equal Opportunities


Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.


We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.