Job Description

OVERALL PURPOSE OF THE JOB

The main purpose of the position is to assist the Branch manager in the general day to day operations of the HHI Newtownabbey branch. To achieve and exceed budgeted targets, deliver an acceptable margin and provide excellent service to our customers. To manage and motivate employees and to ensure maximum employee engagement and performance.

KEY RESPONSIBILITIES

The candidate must have a positive attitude to sales and customer service and the ability to work in a pressurised environment. The core focus of the role relates to home improvement products.

The role will require the candidate to:

Contacting potential customers regarding increasing supply only business. Organising Installation and maintenance teams. Assist in managing and maintaining the retail showroom. Assist in management of trade counter sales and associated tasks. Assist in managing central stock and company deliveries. Ordering and maintaining stock materials and other resources. Checking and authorising purchase invoices. Preparation of monthly statements / accounts / reports. Preparation of Credit and Debtor reports. Preparation of Bank Lodgements and incoming/outgoing mail. Operation and maintenance of computerised system. Public relations of the Company and day to day running of the General Office. Correlate the Advertising, Marketing and promotions within your branch for all sales. Co-ordinate and supervise installation reps in their targets, enquiries, sales and other duties. PR with existing customers including product pricing etc. Assist to supervise and be responsible for credit control of sales and customers within your branch. Participate and motivate staff members in the sales roles within your branch, and make sure they are carrying out their duties and responsibilities to a satisfactory standard. Responsibility for the Health & Safety management for the branch to include reporting of accidents online, ensuring all branch and equipment checks and H&S file are up to date, risk assessments, overseeing of audit and Inspections and action of any resulting recommendations.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

Excellent communicative, representative and interpersonal skills. Excellent customer relations management and negotiation skills. Will need to be highly motivated and a strong team player.
HHI as part of SIG PLC, is passionate about our Commitment Culture! The successful candidate will demonstrate flexibility, agility and be passionate about what they do. We expect that you will make a positive difference when joining HHI.

PERFORMANCE MEASUREMENTS

All duties and tasks are undertaken and performed in an efficient, accurate manner resulting in excellent service provision. All contracts have to be managed professionally to maximise margin & get repeat business.
Job Types: Full-time, Permanent

Work Location: In person