Job Description

Department:

ClwydAlyn Property Assets

Salary

37,365 per year

Location:

Field based, , North Wales

Hours:

37

Work Pattern:

Monday - Friday 8am - 4.00pm

Hours can be flexible against the work pattern.

Job purpose:

As an Asset Management Officer within ClwydAlyn, you will work collaboratively with the organisation's internal contracting subsidiaries and a designated list of external contractors to deliver a comprehensive maintenance service to residents and clients. This position requires a deep understanding of the needs and requirements of ClwydAlyn Housing residents, achieved through inspections, technical scheme evaluations, resident meetings, consultations, and stock condition surveys.


Additionally, the role supports the Maintenance Team in providing a high-quality, cost-effective maintenance and cyclical service, and involves working closely with the Asset Manager to define maintenance work requirements, agree on budgets and work programs, and ensure full consultation with Resident Services Managers throughout the planning and implementation stages.Top of Form


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Qualifications:

HNC Building or equivalent, or relevant experience working towards professional qualification and / or membership to CIOB


It is essential to have a clean full driving licence

This role requires an Enhanced Disclosure & Barring Service (DBS) check which we pay for.

Working at ClwydAlyn

As an Asset Management Officer at ClwydAlyn Housing Limited, you'll play a key role in delivering comprehensive responsive and cyclical maintenance services to our residents and clients. Working under the Asset Manager, you'll conduct property inspections, specify repairs, and oversee maintenance work within your geographical Sone. Your responsibilities include ensuring high standards of service, managing contractor performance, and providing technical support to various teams. With a focus on customer satisfaction, you'll make daily decisions, solve problems, and maintain compliance with regulatory standards. Embrace our values of trust, hope, and kindness while making a positive impact on our community.

Key/Core Skills for an Asset Management Officer

Property Inspection and Maintenance Expertise:

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Conduct thorough property inspections and diagnose defects.

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Specify repairs and prepare detailed briefs and specifications for maintenance and improvement works.

Project and Contractor Management:

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Oversee and manage maintenance and improvement projects within designated Sones.

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Monitor contractor performance to ensure quality, timing, and cost-effectiveness.

Technical Knowledge:

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Apply knowledge of building regulations, construction laws, and health and safety standards.

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UtiliSe IT packages and mobile working equipment for maintenance services and asset management.

Problem Solving and Decision Making:

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Make daily decisions and solve problems independently using technical expertise.

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Ensure value-for-money services within set budgets.

Customer Service Excellence:

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Promote and deliver high standards of customer care and resident satisfaction.

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Effectively liaise with residents and address their needs and concerns.

Collaboration and Teamwork:

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Work closely with the Asset Manager, Resident Services Managers, and other teams.

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Provide technical advice and support to colleagues and external partners.

Adaptability and Flexibility:

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Manage a flexible work schedule, including occasional evening and weekend work.

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Participate in out-of-hours emergency maintenance support and continuous professional development.

If you're passionate about making a difference in people's lives through high-quality housing and maintenance services, and you have the technical knowledge, people skills, and drive to deliver excellence--then we'd love to hear from you. At ClwydAlyn, we don't just manage homes--we build communities rooted in trust, hope, and kindness. Join us in shaping better places to live across North Wales. Apply today and be part of something meaningful.