Job Description

1. Maintaining and updating the in-house database in accordance with correspondence and other communications exchanged with tenants or their solicitors.

2. Providing high-standard customer service to leaseholder and their representatives on the phone or in writing.

3. Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures. Updating the in-house database following a comprehensive review in line with our internal Building Safety process, identifying blocks by structure in accordance with title documents.

4. Interpret aspects of lease information and input accurately onto the database, working to tight timescales.

5. Recommend action following review of legal documentation including leases and titles.

6. To be able to reconcile and identify any data discrepancies.

7. Making recommendations for improvements in order to streamline department processes.

8. Reviewing and extracting information from various sources including leases and HM Land Registry.

9. Assisting the department manager and colleagues to ensure key projects including Building Safety are delivered within a planned timeframe, working to tight deadlines. This includes assisting with the landlord\'s certificate process.

Person Specification:

• Experience in property.
• Able to show accuracy and speed when entering data into a database, copying from written and oral sources.
• Able to communicate effectively, providing accurate information in a helpful manner, and maintaining a professional attitude at all times.
• Able to adapt to unique customer queries and situations and have a positive attitude toward callers, even when dealing with difficult issues.
• Knowledge of landlord certificate process beneficial but not essential.

Additional Benefits:

• Life Assurance
• Private Health Care
• Dental
• Cycle to Work Scheme
• Tax-Free child care
• Season Ticket Loan
• Eye Care

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons \xe2\x80\x93 men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.

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