Job Description

ASB Officer
Temp ongoing
Full time
Billericay

I am representing a client based in Billericay, who are looking for someone to provide a high quality, proactive, responsive, and prompt ASB management service to residents to effectively tackle all forms of hate crime, neighbour nuisance and anti-social behaviour (ASB) using a broad range of interventions, including the legal framework.

Requirements

• Previous experience of working with anti-social behaviour cases and complaint resolution.
• A working knowledge of the law as it applies to anti-social behaviour, domestic violence and hate crime.
• Able to use IT to manage casework.
• Good oral and written communication skills with ability to negotiate confidentially and effectively and deal assertively with serious conflict and aggression.
• Able to understand and gather relevant information to process legal action and ensure a successful conclusion.
• Experience of presenting cases at Court to support the ASB process.
• Experience of achieving positive results in dealing with ASB and tenancy services.
• Full UK Driving Licence and access to own vehicle

Role Expectations

• Effectively manage and deal with a delegated case load of anti-social behaviour, hate crime and domestic violence cases.
• Provide proactive support to the Neighbourhood Housing team to identify and investigate instances of anti-social behaviour, promptly assessing whether preventative intervention or legal action is required.
• Actively participate with external agencies to identify where preventative intervention is required, ensuring a prompt and joined up approach in tackling anti-social behaviour and tenancy enforcement.
• Where legal action is required, progress cases in accordance with legislation. This includes making decisions on the appropriate level of action to be taken, such as possession proceedings and injunctions, gathering evidence, preparing cases for Court, obtaining witness statements, attending Court and supporting witnesses.
• Take and draft witness statements in preparation for legal action, arranging support and protection (if required) for witnesses.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

Service Care Solutions