Job Description

We have a fantastic opportunity for an experienced and professional administrator to join our team as an Area Administrator on a permanent, full-time basis (37.5hrs per week). Your hours will be Monday - Friday but there may be a degree of flexibility around working hours to suit the ideal candidate. We are looking for someone who holds the same values as Mencap and can provide day-to-day administrative support to our teams, with an enthusiasm for developing digital ways of working.

We are happy to consider candidates who would like to be office based, home based or undertake hybrid working. If office based or hybrid preferred, we would seek candidates able to access one of our offices in Thetford or Great Blakenham.

This is a varied administrative role, supporting a team of service managers and an Area Operations Managers. Your duties will involve ensuring the smooth running of the office and operations including coordinating and reporting on information and data in a timely manner. You will also be supporting and monitoring business processes including recruitment, human resources, payroll, training and IT.

The successful candidate would also need to have accurate minute taking experience.

It is important that you can work in a fast-paced administrative role. Lots of flexibility in your approach to work is crucial, as you will be managing multiple tasks at any one time. You will be someone who is competent and self-motivated, with fantastic verbal and written communication skills. You will have good computing skills in Microsoft Office packages, excellent verbal and written communication skills in a pressurised setting.

Please check you have all the following before applying: -

• Two year\'s previous proven administration experience
• Excellent typing and computer skills in all Microsoft Office packages
• Proven experience of minute taking and verbal dictation.
• Office management experience including use and collation of office credit cards,
• Proven experience of drafting letters and reports in line with company policy
• Proven experience of supporting a management team or equivalent
• Willing / able to occasionally travel to other locations in order to support with minute taking or other tasks, although some are done over MS Teams.

Joining Mencap can be the continuation of a fantastic career for you. Upon joining you will also be able to access our wide range of benefits packages which would be accessed through our \'Mencap Extras\' portal.

In addition, you will also be able to access a number of development opportunities delivered by our award winning Learning & Development team.

If you are looking for that next exciting challenge and the opportunity to develop and shape the next stage of your career we would love to hear from you.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit .

No two days are never the same, sometimes they may be challenging but always positive so click apply now to be considered!

*All roles are subject to suitable references.

Job ID 29542

Benefits

As well as knowing that what we do is making a positive difference to people\'s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service-related sick pay when 6-month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don\'t join the Plan when you start, you will be auto enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover and Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C\'s apply based on contract

About Mencap

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You\'ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you\'ll get back so much more. With us, it is never \'just a job\'.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

Mencap