Job Description

Apprentice Parts Advisor - Mercedes Benz of Oxford

Learn skills that will set you up for life

.


Join our fun and friendly team as an Apprentice Parts Advisor and start earning right away while you gain your new qualifications. As the automotive industry changes and evolves, so will you and we'll be right there to support you. This is a place where you can explore new opportunities and career ambitions while learning from the best.

What we can offer you

33 days' annual leave

, including bank holidays (pro rata), rising with length of service. Holiday buying scheme also available

Retail discounts

that save you money every day

Gym discounts, cash healthcare plans

, and a

cycle-to-work scheme

Car discounts

for new and used purchases and servicing

Flexible pension scheme

and

Sharesave scheme

to grow your savings

Family-friendly policies

that help you spend more time with the people that matter A

wellbeing programme

to support you and your family A

community volunteering day

What you'll do day to day

The role of a Retail (Parts) Advisor Apprentice is diverse. You'll be working both behind the scenes receiving deliveries and at the front desk serving customers. You'll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.


Initially working towards a Level 2 Retailer Apprenticeship you will learn the key principles, practices and skills that underpin the role.


Every day is different within our Parts Department, so you will have a varied role. Some of the day-to-day duties include:


Building and maintaining relationships with internal and external customers both in person and over the phone Developing relationships with other departments Preparing orders Stock Control/ Management Processing Warranty Claims and Payments Identifying Parts Marketing and Visual Merchandising Managing logistics including organising and arranging deliveries




We can teach you all the points above, but ultimately, we're looking for an enthusiastic, hardworking individual to join our team and embark on an exciting career. You'll have excellent earning and progression opportunities available to you upon completing your apprenticeship - a fully qualified Parts advisor!

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.


Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.


In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.


This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

Qualifications received

On successful completion of this 15-17 months programme, dependent on the brand you work with, you will receive the following:


Level 2 Retailer Standard

Helpful skills and qualifications

Don't worry about ticking off every single skill here

if you care about delivering great experiences as much as we do, we want to hear from you.


Punctual and being great at timekeeping Ability to work well under pressure Great team player and communication skills Drive to exceed targets * GCSE (or equivalent) in Math's & English