Job Description

We have a fantastic opportunity available for an ASB (Anti-Social Behaviour) Officer to join our proactive Anti-Social Behaviour Team here at Wokingham Borough Council, on a full time, permanent basis.As an ASB (Anti-Social Behaviour) Officer you will ensure efficient, effective and consistent resolution of ASB and Environmental Regulation case work, identifying information needed to carry out an investigation and actions needed to resolve the case.Within this role you will show a visible presence in ASB hotspots and places where ASB has been reported to reassure the public.Wokingham has a clear ambition that services should be locally focused and responsive to the needs of residents and business. As part of this we provide a 7-day a week service addressing statutory anti-social behaviour.Solving statutory ASB and providing visible public reassurance, this 7-day a week service involves weekend, bank holiday and evening shift work, for which an additional allowance of xc2xa35,555 p.a. on top of base salary. The shift work will be via a rota, with weekend work being required approximately one weekend in 7.BenefitsNot only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including:xe2xadx90 A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service), plus Bank Holidaysxe2xadx90 An excellent local government pension schemexe2xadx90 Use of a free onsite gym (located at Shute End office)xe2xadx90 Salary sacrifice car & cycle to work schemesxe2xadx90 A range of local & lifestyle discountsxe2xadx90 An employee assistance programme including 24/7 wellbeing helplinexe2xadx90 And much moreKey responsibilities:

• Lead the response and investigation of complaints from the public and determine and implement effective courses of action about the following issues (these are examples and not an exhaustive list) - Domestic noise nuisance, such as loud music, Noise and dust from construction sites, Breaches of conditions attached to licensed premises, Fly tipped or burning of rubbish, breaches of waste management by commercial premises, abandoned vehicles
• Undertake regular and visible inspections of anti-social behaviour hot spots, monitoring and enforcing schemes where appropriate to promote responsible behaviour, such as waste carriers to ensure proper licensing and disposal methods, Commercial premises for waste management, Parks and open spaces where ASB is reported, Licensed premises associated with disorderly behaviour.
• Speak to and liaise with members of the public to persuade them to change their behaviour
• Conduct investigations, surveys and surveillances aimed at detecting non-compliance with legislation.
• Enforce legislation in relation to anti-social behaviour, take evidence, prepare reports and attend court, where necessary, in particular in relation to complex cases
• Drive and assist in the education of members of the public, to include production of publicity materials or events.
• Maintain social media communications, promoting responsible behaviour.

Candidate Requirements:Reporting to the Service Manager, you will be a subject matter expert and pivotal in delivering a quality service and a high level of performance. You will have a proven track record of problem solving, achieving high levels of compliance and customer satisfaction, with excellent people and communication skills

• Basic working knowledge of the legislative frameworks surrounding ASB and Environmental Regulation
• Ability to work out of hours when required
• Ability to work in challenging environments
• Full UK Driving license and use of car.

Our AreaWokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.If you're interested in this exciting opportunity, click the link below and apply today!Or for an informal discussion, please contact Gina.frost@wokingham.gov.ukClosing Date: 18th April 2025, 11pmInterview Date: W/C 22nd April 2025Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.Wokingham is an equal opportunities employer.

Wokingham Borough Council