Anti Social Behaviour Officer (asb) Essex Essex

Billericay, Essex, United Kingdom

Job Description


As an ASB Officer, no one day will be the same. You will provide a high quality, proactive, and responsive ASB management service to residents and support services to the Neighbourhood Housing team.

Key Responsibilities will include:

  • Provide proactive support to the Neighbourhood Housing team to identify and investigate instances of anti-social behaviour
  • Assess whether preventative intervention or legal action is required
  • Take and draft witness statements in preparation for legal action, arranging support and protection (if required) for witnesses
  • Use clear communication methods to manage customers\xe2\x80\x99 expectations regarding their ASB case and possible outcomes
  • Regularly evaluate and suggest amendments to procedures to maximise the effectiveness of enforcement
What we are looking for from you:
  • IT literate
  • A good working knowledge of the law as it applies to ASB, domestic violence and hate crime
  • Previous experience of working with ASB cases and complaint resolution
  • Excellent oral and written communication skills
  • Ability to negotiate confidently and effectively
  • Experience of presenting cases at Court to support the ASB process
  • Full UK driving license with access to a vehicle
You will enjoy many fantastic benefits including Pension, Life Assurance, BUPA Private Healthcare and much more. Further to this you can expect 25 days\xe2\x80\x99 holiday (plus bank holidays, PLUS 3 days at Christmas), a comprehensive induction programme and excellent ongoing training. We encourage agile and remote working where possible.

We will close the vacancy early if recruited to.

Swan Housing Group

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Job Detail

  • Job Id
    JD2999712
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £29580 - 32640 per year
  • Employment Status
    Permanent
  • Job Location
    Billericay, Essex, United Kingdom
  • Education
    Not mentioned