Job Description

About Us


At FDJ UNITED, we don't just follow the game, we reinvent it.



FDJ UNITED is one of Europe's leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you'll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.




We're looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.



Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?



The role



The AML & RG Specialist (UK) Role is focused on reviewing AML & RG alerts, transactions, and customers, ensuring customers are playing sustainably and business activities are conducted in line with all applicable regulatory laws and regulations.





Key Responsibilities


Conduct customer risk assessments, including (but not limited to) assessing customers' source of wealth, as well as conduct open-source, PEP and sanctions database checks, according to documented processes in order to take appropriate action to ensure that customers maintain a sustainable level of spending Investigate customers detected on AML & RG models, and take appropriate actions as per established processes, including requesting and reviewing SOFSOW documents Effective monitoring of possible money laundering transactions and escalation of any suspicion Assisting Player Risk Management with regular and ad-hoc monitoring of business processes that have a regulatory impact (source of funds/wealth) Review of accounts exhibiting behaviours that may indicate issues regarding gambling harm andor affordability, including activity analysis, source of funds/source of wealth/AML checks Proactively monitor and review players' accounts to identify potential risk and ensure the appropriate level of interaction is conducted Undertake necessary work, including dealing with customers and record-keeping, as well as other tasks set out by the line manager Ensure you are aware of any regulatory or market changes affecting your function, and that any casework is handled in compliance with regulatory standards and requirements Liaise with external teams (i.e. Customer Operations) and professionally handle all escalations, ensuring we minimize contacts, empower CS agents and strive for first contact resolution Challenge established processes and drive initiatives to improve ways of working Provide training and support to new starters in the team or members from other teams/departments when necessary Ensure you are fully up-to-speed on what the other teams in the department are doing and be ready to complement their work in your day-to-day investigations Constantly embrace the team objectives and work on your personalized goals on a quarterly basis Perform ad-hoc tasks as required by management


Skills & Experience Required


Good knowledge and experience in AML, RG, CDDEDD, SOFSOW A strong interest in the gaming industry (sports, gaming, poker, betting) is a plus Experience of working within the UK regulated online gambling market Strong problem-solving and decision-making skills Excellent team player Eye for detail Strong problem-solving and analytical thinking skills Excellent written and verbal communication skills in English Open to giving and receiving constructive feedback Strong knowledge of Responsible Gaming and AML Keen to share knowledge and help others grow Reliable and self-motivated Be prepared to work in a flexible work schedule, which includes evenings and weekends




We offer 28 days of remote working from a list of countries - doesn't include Spain, for Spanish residents - and follow a hybrid working model - working from home for Spanish residents is 1 day / week; for Gibraltar residents is 2 days / week.


Our Way Of Working


Our world is hybrid.



A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.


Application Process


We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.



Details

Hybrid

Gibraltar

Full Time Permanent

LCR0586

Location

Gibraltar

4th Floor World Trade Center, 6 Bayside Road, Gibraltar

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Benefits

Well-being allowance

Learning and development opportunities

Inclusion networks

Charity days

Long service awards

Social events and activites

Private medical insurance

Life assurance and income protection

Employee Assistance Programme

Pension

Meet the recruiter


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Sofia Ferreira

sofia.ferreira@kindredgroup.com