Job Description

We have a fantastic opportunity for a Ambulance Care Assistant to join our team based in Blyth.

ERS Medical, are one of the UK\xe2\x80\x99s largest independent healthcare service providers, offering a range of specialist patient transport and courier services to the NHS and wider healthcare sector across the UK.

ERS Medical are looking for enthusiastic, care focused individuals that have a keen interest in health care, working from Northumbria specialist emergency care Hospital based in Cramlington, Northumberland as part of our NEPTS contract with NSECH.

Your shifts will be based on a 4 on 4 off shift pattern on a permanent or zero hours position.

You will be responsible for the care and safe transportation of non-emergency patients. Ensuring timely transportation from hospital to hospital, patient discharges treatment centres day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

Role Responsibility:

• To undertake a full range of PTS duties including wheelchair clamping; Competence in patient assessment, manual handling and moving of patients, oxygen therapy, and BLS.
• Ensure own compliance with patient care and safety protocols and guidelines.
• Ability to work alone as required on a range of PTS duties
• Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions.
• Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the service
• Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities.
• Drive allocated vehicle as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions.
• Maintain communication with Hospital staff regarding work duties.
• Complete all statistical information and patient journey records neatly and on time as instructed.
• Stop, report and lend appropriate support and assistance, within competencies, at the scene of any untoward incident that may require first aid and/or ambulance intervention on route; assist colleagues when necessary to do so.
• Ensure the patient\xe2\x80\x99s home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money and personal belongings whilst the patient is in the post holder\xe2\x80\x99s care.

The Ideal Candidate

Skills and Abilities

• Proven numerical and literacy skills
• Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public
• Full Driving licence with no more than 6 penalty points held for more than two years
• Diplomatic and Negotiation skills
• The ability to work on your own initiative
• Good organisational skills
• The ability to work with personnel of all levels
• Evidence of well-developed communication skills, both verbal and written
• Personal responsibility - uniform standards and timekeeping
• For the right individual, we are offering the attached package.

We also provide you with a comprehensive induction and training programme which is accredited at Level 3.

Benefits

• 38.5 hrs per week
• Career development
• People\xe2\x80\x99s Pension
• Employee\xe2\x80\x99s Assistance Programme (EAP)
• Paid holiday
• Wage Stream
• Free Uniform
• Free DBS

ERS Medical Values:

• Collaborative
• Accountable
• Respectful
• Excellence

Disclaimer:

The government published on 4th August 2021 operational guidance for people working or deployed in care homes. This publication, for which all PTS staff fall under the remit of, outlines that staff working in or deployed to work in care home must not enter the care home unless they are fully vaccinated against COVID-19. This is a nationally published policy that the ERS Medical is required to adopt.

Entering care homes to assist patients to and from planned appointments is a fundamental part of the PTS role.

All applicants must therefore have received both COVID vaccinations at the point of submitting an application to ERS Medical and this requirement forms part of the conditions for any subsequent offer of employment. All successful applicants will be asked to evidence receipt of both COVID-19 vaccinations at interview.

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Location

Blyth, Northumberland

Department

NSECH - Cramlington PTS

Employment Type

Full Time

Minimum Experience

Entry-level

Compensation

\xc2\xa310.47 Per Hour

\xc2\xabHide Full

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

ERS Medical